Senior Retail Licensing, Regulatory Specialist
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Job Description
Senior Retail Licensing & Regulatory Specialist ensuring compliance for a discount retail program. Mapping complex licensing requirements and acting as compliance authority for high-risk retail licenses.
Responsibilities:
- This role serves as the definitive Retail Compliance Authority for the project.
- Responsible for mapping complex, multi-jurisdictional licensing requirements—particularly those with high risk (Alcohol, Health)—to ensure the new application and outsourced process are legally sound and risk-mitigated.
- Define, document, and categorize all mandatory license renewal criteria.
- Create a definitive map of all inter-license dependencies to inform the system's workflow logic.
- Identify and document key variances in renewal processes across different states and municipalities.
- Act as the Tier 3 expert for all complex jurisdictional compliance questions during the design, configuration, and pilot phases.
- Serve as the primary instructor to train the Offshore Process Transition Lead and the Platform Configuration Specialist on the core licensing process.
Requirements:
- 5+ years of direct experience managing multi-jurisdiction license and permit renewals for a large national retailer, restaurant, or quick-service chain.
- Expert knowledge of Complex license renewals (Alcoholic Beverage Control/ABC, Health Department Permits, Hazardous Materials).
- Proven ability to interpret and document complex regulatory text (statutes, municipal codes) into clear, actionable business rules.
- Strong grasp of the license renewal lifecycle, from application to closeout and archival.
Benefits:
- EEOC and Veteran Documentation
- Confidential File for Administrative EEO Records
- Voluntary participation in EEOC Records
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