Senior Salesforce Consultant – CRM Specialist
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Job Description
Senior Salesforce Consultant resolving complex issues in a digital transformation company. Leading CRM solutions and collaborating across teams in a dynamic environment.
Responsibilities:
- Solve complex issues in Salesforce
- Act as the Salesforce specialist on strategic CRM projects
- Gather requirements from business areas and translate them into technical solutions
- Design functional architecture and support technical architecture decisions
- Configure, customize and optimize Salesforce (Sales/Service/Experience, etc.)
- Ensure best practices, governance and quality of deliverables
- Lead workshops, trainings and discovery sessions
- Support the team in incident resolution and continuous improvements
Requirements:
- Senior experience as a Salesforce Consultant in complex projects
- Proficiency in Salesforce configuration and customization (flows, objects, validation rules, permission sets, etc.)
- Experience with modules such as Sales Cloud and/or Service Cloud
- Ability to translate business needs into CRM solutions
- Experience working remotely and collaborating with multidisciplinary teams
- English for technical reading and interaction with documentation/vendors
- Availability for CLT hiring
- Salesforce certifications (Admin, Consultant, Architect, Developer) - a plus
- Experience with integrations (APIs, middleware, ETL tools) - a plus
- Agile methodologies (Scrum, Kanban) - a plus
- Advanced English for conversations with global stakeholders - a plus
Benefits:
- Work on complex Salesforce projects
- Autonomy and real business impact
- Collaborative environment
- Participation in workshops and training
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