Senior Solutions Engineer, Enterprise
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Job Description
Senior Solutions Engineer at ClickUp serving as a technical partner to sales and success teams. Focusing on technical presentations, customer projects, and managing enterprise client relationships.
Responsibilities:
- Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients.
- Design, develop, deploy and manage customer-specific proof of value (PoV) projects.
- Build custom reports and dynamic dashboards for prospective clients' management teams.
- Assist with the functional and technical elements of RFPs.
- Stay current on new feature releases and maintain updated demo spaces for sales.
- Must reside in one of the following metropolitan areas: San Diego, CA; Seattle, WA; Chicago, IL; Boston, MA; or Raleigh, NC.
Requirements:
- 6+ years in a customer facing role with technology. Ideally pre-sales, but may also be equivalent consulting, implementation, or sales enablement experience.
- 2+ years demonstrable success working with Enterprise clients
- An understanding of the application deployment processes that enable successful Cloud transformation, change management, and organizational acceptance.
- Strong customer-facing skills including the ability to influence technical and executive audiences towards the desired outcome.
- Creative problem solver with an eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions.
- Demonstrated ability in business process mapping and diagramming, with experience in consumption-based selling and value selling to drive customer outcomes and align solutions with business objectives.
- Hands-on experience with AI & LLMs, integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs.
Benefits:
- Equity
- 401k
- Health, Dental, and Vision insurance
- Spending accounts
- Life & Disability
- Paid parental leave
- Flexible paid time off
- Enhanced employee assistance program
- Employee wellness stipend
- Professional development stipend
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