Senior AI Solutions Engineer
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Job Description
Senior AI Solutions Engineer ensuring customers achieve meaningful outcomes from their AI observability investments. Bridging technical expertise and business value for AI at Fiddler.
Responsibilities:
- Drive successful Proof-of-Value experiences.
- Be the trusted technical partner our customers rely on.
- Champion the customer voice across Fiddler.
- Become a domain expert in AI Observability.
- Deliver seamless integrations and technical success.
- Accelerate platform adoption.
- Uncover and drive expansion opportunities.
Requirements:
- Bachelor’s degree in Computer Science (AI/ML focus), Statistics, Mathematics, or related field with 5-7+ years of professional experience.
- 2+ years of hands-on experience deploying, monitoring, or maintaining AI models in production environments.
- Excellent communication, presentation, and storytelling abilities; able to distill complex technical concepts into clear, actionable insights for both technical and executive audiences.
- Strong organizational and project management skills, with the ability to balance multiple customer engagements and priorities.
- Demonstrated collaboration across cross-functional teams—Product, Engineering, and Sales—to drive customer outcomes.
- A customer-first mindset with empathy, curiosity, and a deep sense of ownership for delivering value.
- Passion for continuous learning and a desire to inspire customers and peers through thought leadership and technical credibility.
Benefits:
- Competitive pay + equity
- Premium health, dental & vision (*100% premium coverage for employees)*
- Open PTO
- 401(k) plan
- Monthly fitness reimbursement
- Paid parental leave
- Annual Caltrain pass
- Monthly in-office massages
- Fastrak reimbursement
- Lunch provided Mon–Thurs
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