Senior Solutions Engineer
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Job Description
Senior Solutions Engineer managing technical sales processes for Cloudera's technology. Engaging with customers, designing solutions, and presenting product vision to drive sales success.
Responsibilities:
- Own the technical sales process from introductory meetings (net new sales) through post-sales (customer satisfaction, upselling, and subscription renewals).
- Supporting the technical needs of customers including discovering new use cases for Cloudera’s technology.
- Designing solutions for your customers’ needs using Cloudera technologies, based on reference architectures and common patterns.
- Demonstrating Cloudera products in a way that inspires your customers to say “yes” to Cloudera.
- Partnering with your Account Managers to show your customers the true value of a Cloudera solution and drive successful sales.
- Presenting product roadmap and vision to inspire your customers to think bigger.
- Interfacing with other Cloudera teams to ensure your customers hear one Cloudera voice.
- Advocating for your customers’ needs to Product Management and Engineering.
- Participating in external publicity and evangelism (conferences, meetups, webinars, blogs).
Requirements:
- A Bachelor's degree in related field of study or equivalent work experience.
- A minimum of 8 years experience in a customer-facing role, ideally in a pre-sales context.
- The ability to create and give technical presentations and demonstrations.
- Experience with some of the following technologies: Big Data, Data Warehousing or Relational Databases.
- One or more of the three major cloud service providers (AWS, Azure or GCP).
- Data Engineering, Data Science or Machine Learning Operations, Security and Data Governance within the enterprise.
- Unix or Linux experience.
- Experience gathering and understanding customer business requirements.
- Excellent written and verbal communication.
- Problem solving skills.
- A willingness to learn, a curiosity to discover and a drive to make your customers successful.
Benefits:
- Generous PTO Policy
- Support work life balance with Unplugged Days
- Flexible WFH Policy
- Mental & Physical Wellness programs
- Phone and Internet Reimbursement program
- Access to Continued Career Development
- Comprehensive Benefits and Competitive Packages
- Paid Volunteer Time
- Employee Resource Groups
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