Senior Solutions Engineer
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Job Description
Solutions Engineer designing and scaling integrations for mortgage lending partners at Figure Lending. Collaborating with Sales, Product, and Engineering to enhance partner onboarding.
Responsibilities:
- Lead technical discovery sessions with prospective and signed partners
- Understand partner systems (CRM, LOS, servicing platforms, identity providers)
- Design scalable API and webhook integration architectures
- Recommend preferred implementation patterns and identify edge cases and platform constraints early
- Document solution designs for internal and external stakeholders
- Serve as the primary technical advisor during API onboarding
- Guide partners through REST API, webhook, authentication, and SSO flows
- Support sandbox testing and production readiness
- Reduce integration time by standardizing implementation patterns
- Bridge partner engineering teams with internal Product and Engineering
- Identify opportunities to expand API and real-time data usage
- Improve partner workflows to increase throughput and ROI
- Surface product gaps with structured technical feedback
- Contribute to improved documentation and integration playbooks
Requirements:
- 7+ years of experience in Solutions Engineering, Technical Consulting, Solution Architecture, or a similar customer-facing technical role.
- Strong fluency with APIs and integration patterns (REST, JSON, webhooks), including the ability to design and debug end-to-end integrations.
- Deep understanding of authentication and identity standards (OAuth 2.0, SAML, SCIM) and secure system design principles.
- Proven experience partnering with enterprise engineering teams to implement scalable, production-grade integrations.
- Ability to architect full system workflows and data exchanges — not just explain endpoints — with clear tradeoff analysis.
- Experience translating ambiguous partner requirements into structured technical implementation plans and strong troubleshooting skills with the ability to diagnose complex technical issues across distributed systems.
- Excellent written and verbal communication skills with an affinity for technical documentation.
- Comfortable influencing cross-functional stakeholders (Product, Engineering, Compliance, Partnerships) and providing actionable product feedback.
- Experience in fintech (or regulated financial services environments) and familiarity integrating with CRMs, Loan Origination Systems (LOS), and other financial platforms is a plus.
Benefits:
- Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
- Company HSA, FSA, Dependent Care, 401k, and commuter benefits
- Employer-funded life and disability insurance coverage
- 11 Observed Holidays & PTO plan
- Up to 12 weeks paid family leave
- Continuing education reimbursement
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