Senior Specialist, Social Media
Posted 1hrs ago
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Social Media Specialist managing Hilton brand social media accounts. Assisting with content generation, crisis moderation, and community management.
Responsibilities:
- Assisting with community management, crisis moderation, content generation, scheduling and reporting to support initiatives that help build brand credibility and educate current, potential and future Club Members.
- Employ sound decision-making skills to aid in the management of multiple active social media accounts on a day-to-day basis on behalf of the brand.
- Moderate social media brand accounts and make independent/thoughtful decisions on how to respond on behalf of the brand.
- Provide support for ideation, creation, and deployment of paid and organic campaigns.
Requirements:
- A minimum of 2-3 years social media experience
- Strong oral communication skills and an understanding of what should be communicated to different audiences
- Ability to work in a team and assist in the execution of social media requests within an expedited timeframe
- Must be a good problem solver
- Must be comfortable handling sensitive guest concerns
- Have a working knowledge of Sprinklr
- Skilled using MS Office applications.
Benefits:
- Excellent health care options, including medical, dental, and vision
- A people-first culture
- Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
- Perks at work: Employee Pricing platform
- Employee Assistance Program that supports your physical and mental well-being.
- Paid Vacation Time and Paid Sick Days
- 401(k) program with company match
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
- And more!



















