Senior Technical Analyst
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Job Description
Senior Technical Analyst supporting and improving business systems and processes. Coordinating between business stakeholders and technical teams for effective operational solutions.
Responsibilities:
- Analyze business and technical requirements to identify and recommend effective system solutions.
- Translate business needs into functional specifications, workflows, and design documentation.
- Facilitate solution design discussions and support testing, implementation, and deployment activities.
- Lead and support technical projects through planning, coordination, communication, and implementation.
- Manage the business intake process for technology requests, enhancements, reporting needs, and operational improvements.
- Collaborate with stakeholders to assess needs, prioritize initiatives, and align solutions with organizational objectives.
- Perform data analysis and develop reports, dashboards, and visualizations to support business operations and decision-making.
- Troubleshoot complex system and data issues, including integrations with applications, databases, and third-party platforms.
- Create process documentation, user guides, and training materials, and provide end-user training and support.
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent combination of education and experience.
- 5+ years of experience in technical analysis, systems analysis, business systems support, or related IT roles.
- Experience leading technical projects, cross-functional initiatives, and business intake or requirements gathering processes.
- Experience developing functional design documentation and translating business requirements into technical solutions.
- Strong analytical and problem-solving skills, with experience in data analysis, reporting, and dashboard development.
- Working knowledge of SQL, APIs, system integrations, and data management concepts.
- Strong communication and collaboration skills, with the ability to manage multiple priorities and deadlines.
Benefits:
- Medical
- HSA
- Dental
- Vision
- FSA
- Life
- Disability
- PTO
- 401(k)
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