Senior Total Rewards Benefits Administrator
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Job Description
Senior Total Rewards Benefits Administrator focused on U.S. and global benefits administration. Supporting employee benefits inquiries and maintaining compliance with leave regulations in a remote-first company.
Responsibilities:
- Administers day-to-day benefits and leave processes, including enrollments, terminations, claims, COBRA, FMLA, disability, and employee support.
- Serves as a primary point of contact for employee benefits and leave questions, providing timely, clear, and supportive guidance.
- Maintains accurate and confidential employee, benefits, and leave records.
- Supports compliance with benefits and leave regulations, escalating issues as needed.
- Assists with 401(k) administration and supports global retirement and pension programs.
- Partners with Payroll to ensure accurate deductions, contributions, and timely processing.
- Coordinates benefits billing, reconciliations, standard reporting, and approvals.
- Works with brokers and vendors to support ongoing administration and issue resolution.
- Reviews file feeds and reports, flags discrepancies, and takes routine action.
- Supports global benefits administration by assisting with employee inquiries and program operations across regions.
- Documents and maintains benefits and leave procedures and supports employee-facing communications.
- Identifies small, practical process improvements while maintaining strict confidentiality.
- Provides backup support for compensation analyst on total rewards team.
Requirements:
- 3–5 years of hands-on experience in benefits and/or leave administration, or equivalent HR experience.
- Solid working knowledge of U.S. benefits and leave regulations (ERISA, FMLA, COBRA, HIPAA).
- Nice to have: exposure to self-funded medical plans.
- Nice to have: Experience administering global benefit programs
- Experience administering benefits in ADP or a similar HRIS.
- Strong communicator with a service-first mindset who enjoys supporting employees and answering questions.
- Experience working with brokers, vendors, or insurance carriers in a support role.
- Able to manage recurring processes, deadlines, and follow-through in a fast-paced environment.
- Collaborative, approachable, and reliable—the kind of person people trust to get things done.
- Nice to have: Certifications (CEBS, PHR, SPHR).
Benefits:
- Flexible paid time off, giving you the opportunity to rest, relax and recharge away from work
- 14 Paid Company Holidays, includes 2 floating holidays (you choose!)
- A comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance covered up to 100% by Payscale
- Unlimited infertility coverage benefits through our medical plans
- Additional supplemental health benefits offered to you and your family
- 401(k) retirement program with a fully vested immediate company match
- 16 weeks of paid parental leave for birthing and non-birthing parents
- Health Savings Account (HSA) options and company contributions each pay period
- Flexible Spending Account (FSA) options for pre-tax employee allocations
- Annual remote work stipend to be used on wellness or home office equipment
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