Service Center Representative
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Service Center Representative handling customer inquiries in a fast-paced environment. Working for Banner Health, providing essential support to customers in managed care settings.
Responsibilities:
- Receives, documents, researches and responds to customer inquiries
- Prepares and/or initiates a variety of correspondence/documents in response to customer inquiries
- Facilitates timely research and issue resolution
- Works cohesively with team members to ensure delivery of outstanding customer service
- Fulfills informational needs of clients for care coordination of members
- Services inbound and outbound customer and staff communications
Requirements:
- High school diploma/GED or equivalent working knowledge
- Up to one year of experience in a healthcare or managed care contact center environment
- Ability to use technology tools to research and obtain accurate information
- Must possess excellent communication skills
- Ability to follow oral and written directions
- Excellent organizational and time management skills
Benefits:
- Competitive wages
- Paid orientation
- Flexible Schedules (select positions)
- Fewer Shifts Cancelled
- Weekly pay
- 403(b)
- Pre-tax retirement
- Resources for living (Employee Assistance Program)
- MyWell-Being (Wellness program)
- Discount Entertainment tickets
- Restaurant/Shopping discounts
Similar Jobs
Field Service Representative
Field Service Representative executing retail support and engagement strategies in assigned territory for Altra. Building relationships with partners and driving brand awareness through community events and activations.
English Travel Representative
Reservations Representative providing customer support and travel options at Teleperformance. Effectively turning inquiries into sales and ensuring a superior travel experience for customers.
Ski Resort Representative
Ski Resort Representative managing logistics and supporting school groups during ski trips for Equity. Involves organizing activities and ensuring a memorable experience from airport greetings to trip management.
Provider Experience Center Representative
Provider Experience Representative at Banner Health answering inbound calls for providers about coverage and benefits. Providing solutions and maintaining excellent customer service in a fast-paced environment.
Prison Program Representative
Prison Ministry Manager responsible for mobilizing local churches to assist prisoners and families. Building relationships with stakeholders while leading volunteer teams in ministry efforts.
Digital Media Representative
Digital Media Representative engaging with audiences across digital channels for Trulieve. Supporting patient acquisition and performing digital patient care tasks with superior service.
No more related jobs available.