Service Now Project Management Implementation Manager – Contract
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Job Description
ServiceNow PPM / SPM Implementation Consultant partnering with stakeholders for project management capabilities. Focused on the design, configuration, and implementation of ServiceNow solutions with a focus on portfolio management.
Responsibilities:
- Act as a trusted partner to PMO stakeholders and DTE teams for portfolio, demand, and project management capabilities
- Understand business strategy, investment priorities, and delivery models, and translate them into ServiceNow SPM / PPM solutions
- Lead the functional design, configuration, and implementation of ServiceNow SPM / PPM modules, including Demand Management, Project Management, Portfolio Planning, Resource and Capacity Management
- Develop and maintain lifecycle plans for SPM / PPM capabilities
- Manage relationships with ServiceNow implementation partners, system integrators, and internal delivery teams
- Support data migration and transition from legacy portfolio or project management tools
Requirements:
- Bachelor's degree in technology discipline or equivalent
- 6+ years of experience delivering ServiceNow solutions
- Strong functional expertise in ServiceNow SPM / PPM capabilities
- Solid understanding of project delivery methodologies, including Agile, hybrid, and traditional delivery models
- Proven ability to build productive partnerships with business stakeholders
- Experience translating complex business needs into scalable ServiceNow configurations with minimal customization
- Strong analytical, problem-solving, and prioritization skills
- Excellent written and verbal communication skills
Benefits:
- Compensation, medical benefits, fringe benefits, compensation terms and conditions presented by agency partner upon offer
- Eligible for overtime pay, in accordance with federal and state requirements
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