SFCC Technical Architect
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Job Description
Technical Architect designing and managing delivery of Salesforce Commerce Cloud solutions. Collaborating with teams and mentoring junior developers in a remote environment.
Responsibilities:
- Lead the design and implementation of scalable, high-performance Salesforce Commerce Cloud (SFCC B2C) solutions
- Define technical architecture, solution designs, performance optimization, coding standards, and development guidelines for SFCC projects
- Conduct technical feasibility analysis for current and future product backlog , ensuring alignment with capacity and project scope
- Develop and maintain custom server-side logic using controllers, pipelines, jobs, and scripts
- Troubleshoot and resolve complex code-level issues and Business Manager challenges in lower and production environments
- Perform root cause analysis (RCA) and performance tuning for optimal system behavior
- Manage and troubleshoot configuration-related incidents involving product catalogs, pricing, inventory, and promotional rules
- Ensure data integrity and stability across SFCC Business Manager and related backend systems
- Lead the resolution of integration failures with external systems including OMS, payment gateways, reservation systems, and Bazaarvoice
- Develop, Leverage and troubleshoot OCAPI/SCAPI implementations for seamless system interoperability
- Conduct detailed code reviews, enforce best practices, and ensure adherence to SFCC development standards
- Manage releases and contribute to efficient release cycles in collaboration with DevOps and QA teams
- Support CI/CD workflows and source control processes
- Liaise with Salesforce support and third-party vendors to troubleshoot escalated issues
- Communicate technical insights and solutions clearly to non-technical stakeholders as needed
- Mentor junior developers and foster a collaborative, growth-oriented technical team
- Provide technical guidance and support across project workstreams, contributing to overall delivery excellence
Requirements:
- Minimum 5 years of experience in Salesforce Commerce Cloud (SFCC) with 2 full cycle implementations of SFCC.
- Advanced hands-on experience with Salesforce Commerce Cloud (SFCC B2C), including server-side development (controllers, jobs, pipelines)
- Strong proficiency in JavaScript (Node-style), ISML, and debugging complex back-end code and Business Manager issues
- Proven expertise in managing product, inventory, pricing, and promotion configurations within SFCC
- Deep understanding of OCAPI/SCAPI APIs and resolving integration failures with external systems (e.g., OMS, payment gateways, Bazaarvoice)
- Experience with technical solutioning, enhancement implementation
- Skilled in performance tuning, root cause analysis (RCA), code reviews, and deploying hotfixes in agile environments
- Good to have: Experience with Headless Commerce architecture (e.g., using SFCC with React, Vue, or other front-end frameworks)
Benefits:
- Off-the-Charts Career Growth: Сlear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing.
- Well-being Is Top Priority: Parental leave, paid time off, comprehensive health and medical plans.
- Real Work-Life Balance: Remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level.
- Culture of Success: Culture of collaboration that encourages innovation every step of the way; 20 offices spanning four continents bring diverse perspectives that drive tangible results for our clients worldwide
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