Solutions Engineer – DTAM
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Job Description
Solutions Engineer partnering with Account Managers to address customer business needs and technical challenges using F5 solutions. Engaging with customers across various domains including cloud and cybersecurity.
Responsibilities:
- Partner with Account Managers to understand customer business objectives and technical requirements.
- Position F5 solutions by clearly articulating both their technical capabilities and business value.
- Design and present solution architectures tailored to customer needs.
- Deliver engaging technical presentations, demonstrations, workshops, and proof of concepts (POCs).
- Build trusted advisor relationships with customers throughout the sales cycle.
- Support strategic sales opportunities from technical qualification through to successful closure.
- Provide consultative guidance that helps customers solve business and technology challenges.
- Maintain expert knowledge of F5 technologies, industry trends, and competitive solutions.
- Design complex technical solutions and system configurations.
- Collaborate with Product Management and Engineering to support customer feature requests and product enhancements.
- Create technical documentation to support customer engagements and proof of concepts.
- Work closely with Technical Support to help ensure successful customer outcomes.
- Solve complex technical challenges creatively and independently.
- Support F5 channel partners throughout the sales cycle.
- Deliver technical enablement, product demonstrations, and solution training.
- Help partners develop their technical capabilities and effectively position F5 solutions.
- Collaborate with Channel and Sales leadership to strengthen partner relationships and drive mutual success.
- Maintain accurate customer account information, technical opportunities, and account strategies using Salesforce and internal sales tools.
- Contribute to technical best practices, customer success stories, white papers, and knowledge sharing across the Solutions Engineering community.
- Uphold F5's Business Code of Ethics and company policies at all times.
Requirements:
- Several years of experience in a pre-sales, Solutions Engineering, or Systems Engineering role within enterprise technology.
- Experience working with one or more of the following technologies: cloud platforms, cybersecurity, application delivery, networking, DevOps, SaaS, IaaS, or PaaS.
- Strong customer-facing presentation, communication, and consultative selling skills.
- Experience designing technical solutions that address customer business needs.
- Ability to communicate complex technical concepts clearly to both technical and executive audiences.
- Strong analytical, problem-solving, and relationship-building skills.
- Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent practical experience.
- Experience with F5 technologies or comparable application delivery and security platforms is highly desirable.
- Experience using Salesforce or other CRM platforms is an advantage.
- Fluency in Arabic and English, both written and spoken is essential.
- French language is a nice to have.
Benefits:
- Ongoing technical training
- Professional certifications
- Continuous career development opportunities
- Competitive compensation
- Comprehensive benefits
- Flexible ways of working
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