Solutions Engineer – IoT
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Job Description
Senior IoT Solutions Engineer enabling chipset, module, and firmware integrations for Skylo’s direct-to-device satellite connectivity platform. Supporting developers and partners from device setup through validated NB-IoT NTN sessions.
Responsibilities:
- Lead application-engineering support for high-priority customers and partners using Skylo SDKs, APIs, sample applications, and device-to-cloud integrations
- Troubleshoot embedded devices and cellular modules at firmware and hardware boundaries, including RTOS behavior, AT commands, PLMN selection, registration, attach, and data failures
- Build and maintain reference implementations, quick-start guides, sample code, and technical integration patterns
- Architect the self-service OEM and developer trial journey and eliminate friction from documentation and product workflows
- Partner with chipset and module vendors on technical enablement, firmware readiness, certification issues, and reference designs
- Isolate field failures using traces, device logs, attach data, and lab tooling
- Advocate for product fixes with Product and Core Engineering teams
- Guide external developers from unboxing to a validated NB-IoT NTN attach and data session without continuous engineering assistance
Requirements:
- 5+ years of experience in IoT solutions engineering, embedded systems, field applications engineering, or a highly technical customer-facing engineering role
- Strong hands-on C/C++ embedded development skills
- RTOS experience
- Module bring-up experience
- Cellular AT-command interface experience
- Solid cellular IoT knowledge, including network registration, attach sequences, SIM/eSIM profiles, PLMN selection, and packet data
- Ability to build full-stack examples using REST APIs, SDKs, and AWS, GCP, or Azure
- Excellent debugging discipline
- Communication skills required to collaborate with firmware engineers and vendor product teams
- NB-IoT NTN, satellite IoT, 3GPP standards, or roaming experience preferred
- Familiarity with Wireshark, signaling analytics, BigQuery, or developer portals preferred
- Track record of creating developer documentation that reduces incoming support tickets preferred
- Legally authorized to work in the U.S.
Benefits:
- Competitive compensation packages including a stock option-based equity program
- Comprehensive benefits including medical, dental, vision, and retirement plan
- Monthly allowances for wellness and education reimbursement
- A generous time-off policy
- Holidays
- Opportunity to temporarily work abroad
- Access to a world-class team across software, hardware, chipsets, telecom, satellite, and network virtualization
- Open, transparent, inclusive culture
- Health insurance
- Retirement plans
- Paid time off
- Equity options
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