Strategy and Operations Manager – Categories and Expansion
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Job Description
Strategy and Operations Manager at Whatnot, enhancing growth for a leading live commerce platform. Collaborate with cross-functional teams to optimize strategic and operational initiatives.
Responsibilities:
- Work closely with the data team on reporting and analyzing performance data and recommend course corrections as needed
- Take on key strategic and operational special projects that move the business forward and help us scale
- Work with the post sales GTM team to build and develop playbooks and documentation
- Support GTM leaders in identifying and presenting data and insights
- Support category team with analysis and success measurement of initiatives
- Work closely with the GTM launch, category, and central ops functions to ensure smooth operation and clear division of responsibility
- Understand the competitive landscape and develop strategies to grow Whatnot’s market position
- Analyze and understand the live selling and broader market to stay on top trends and inform our GTM strategy
- Partner with the ops and product teams to ensure broad cross functional alignment and make sure our GTM efforts are set-up for success
Requirements:
- Past experience in consulting of finance and/or past experience in strategy, business operations or analytics at a high growth start-up
- Strong strategic sense with the ability to balance data driven insights and business instincts
- Exceptionally analytical with the ability to develop high level insights while not being afraid to get down and dirty with the data
- Excellent executive communication skills. You can show and explain insights to a variety of audience types
- Excellent data skills including strength with SQL and excel
- Experience supporting the post sales motion of a GTM org
- You have been a top performer wherever you have worked
- Comfort working exceptionally fast in an ambiguous work environment
- Ability to operate independently and go deep on projects while also building key cross collaborative relationships across the company
Benefits:
- Generous Holiday and Time off Policy
- Health Insurance options including Medical, Dental, Vision
- Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
- Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
- Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
- Monthly allowance to dogfood the app
- Parental Leave
- 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
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