Supply Chain Process Manager
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Job Description
Supply Chain Process Manager at Ciena focusing on transforming supply chain processes for scalable outcomes. Collaborating across teams to ensure strategic objectives are achieved.
Responsibilities:
- Design and evolve end‑to‑end Supply Chain process architecture (Tier 1–4) aligned to business outcomes and transformation priorities
- Translate strategic objectives such as growth, cost‑to‑serve reduction, and resilience into executable process designs and operating models
- Define clear business rules, decision logic, handoffs, and controls that enable orchestration and automation
- Lead business process design for enterprise workflow and business process management (BPM) platforms such as Pega
- Partner with Supply Chain, Information Technology (IT), and architecture teams to ensure business intent is accurately implemented
- Establish and monitor process performance metrics to drive prioritization, continuous improvement, and value realization
- Enable a shift from functional silos to end‑to‑end process ownership across the Supply Chain
Requirements:
- 5–8+ years of experience in process management, business process transformation, operational excellence, or digital enablement
- Hands‑on experience with BPM, workflow, or orchestration platforms (Pega strongly preferred; Appian, ServiceNow, Camunda, or equivalent)
- Proven ability to translate business strategy and operational objectives into executable process designs
- Experience partnering closely with IT and technology teams on digital implementations
- Strong end‑to‑end process design skills with the ability to operate beyond functional silos
- Ability to clearly articulate business rules, decision logic, and workflows
- Bachelor’s degree in Business, Operations, Engineering, Information Systems, or a related field
Benefits:
- medical, dental, and vision plans
- participation in 401(K) (USA) & DCPP (Canada) with company matching
- Employee Stock Purchase Program (ESPP)
- Employee Assistance Program (EAP)
- company-paid holidays
- paid sick leave
- vacation time
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