Systems Engineer
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Job Description
Systems Engineer providing airport surface safety and efficiency systems for aviation operations. Focusing on planning, deploying, and managing installations and configurations at airports globally.
Responsibilities:
- Act as the direct technical contact for our customers for any second-level support issues
- Act as a Customer Advocate, bringing customer issues to the full development team
- System requirements definition
- Airport surface map generation and updates
- On-Site customer training and site-specific system customization
- Contribution to system/software integration of all software releases
- Aerobahn site-specific analysis, custom report generation and requirements definition
- System design, integration, and deployment
- Troubleshoot and resolution of system faults and Customer Problem Reports (CPRs)
- Configuration Management of site-specific software and system configuration
- Deployment of new software releases
- Customer after hours support coverage (on-call via cell phone at least part time)
Requirements:
- Bachelor’s degree in an engineering, computer science, or technical field
- 3+ years of relevant experience
- Clear and concise written and verbal communication skills
- Effective time management skills
- Working knowledge and/or familiarity of database structures (SQL)
- Working knowledge of networking theory and operation, including local and wide-area networking
- Experience with integration and/or system test
- Domestic and some international travel is required
Benefits:
- Medical, vision, and dental insurance for employees and dependents
- Generous paid time off, including 8 designated holidays
- 401(k) with employer contributions
- Tuition assistance and student loan assistance
- Wellness and employee assistance resources
- Employee stock purchase opportunities
- Short-term and long-term disability coverage
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