Technical AI Quality Coordinator
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Job Description
Technical AI Quality Coordinator improving AI data quality for RWS’s global content and language services. Automating checks, building testing frameworks, and monitoring annotation and model-evaluation pipelines.
Responsibilities:
- Support quality assurance across AI data projects by improving processes, automating quality checks, and monitoring data accuracy
- Develop and maintain testing frameworks, evaluation datasets, and quality metrics
- Investigate quality issues, identify root causes, and implement corrective actions
- Establish and maintain quality standards, frameworks, and auditing processes across projects
- Monitor contributor and team performance and provide insights and recommendations
- Partner with Data Engineering, AI Engineering, and Solutions teams to embed quality controls and reporting into workflows
- Track quality and performance metrics, identify risks, and support continuous improvement initiatives
- Stay informed on AI industry trends and contribute ideas to enhance quality programs and best practices
Requirements:
- 3+ years of experience in Quality Assurance, Data Quality, or AI Operations
- Working knowledge of Python and SQL for data analysis, reporting, and automation
- Experience supporting AI/ML data projects, including data annotation, evaluation, or training data programs
- Strong analytical skills to identify quality issues, trends, and improvement opportunities
- Excellent English communication skills
- Experience collaborating with global, cross-functional teams
- Degree in Data Analytics, Computer Science, Statistics, Linguistics, Psychology, or a related field (nice to have)
- Experience with Power BI, Tableau, or Looker (nice to have)
- Familiarity with remote or crowdsourced workforce management (nice to have)
Benefits:
- Equal Opportunity Employer
- Work environment free of discrimination and harassment
- Opportunities for employees to grow as individuals and excel in their careers
- Inclusive workplace valuing diversity and different languages and cultures
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