Technical Delivery Manager
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Job Description
Technical Delivery Manager improving predictability, quality, and visibility across Progress Partners’ external engineering teams. Supporting SaaS and mobile products used by millions worldwide.
Responsibilities:
- Build visibility into external teams’ work, ownership, and delivery risks
- Ensure delivery plans are realistic, transparent, aligned with business priorities, and tracked
- Identify teams falling behind and diagnose root causes
- Challenge weak plans, unrealistic estimates, unclear ownership, and superficial status reporting
- Validate that reported progress reflects real engineering output
- Improve planning and forecasting discipline using evidence-based delivery
- Work with QA and engineering leads to track escaped bugs, rework, release readiness, Definition of Ready/Done, and quality gates
- Track cross-team dependencies, ensure blockers are owned and resolved, and run fact-based escalations
- Assess external team composition, role coverage, seniority mix, ownership areas, and capability gaps
- Identify delivery and quality issues caused by team setup, ownership, skills, allocation, technical leadership, or requirements
- Ensure external teams follow company delivery rules, documentation expectations, engineering standards, quality gates, and reporting practices
- Build vendor/team delivery scorecards covering predictability, quality, responsiveness, planning accuracy, reliability, and escalation patterns
- Communicate delivery status, risks, and trade-offs to technical and non-technical stakeholders, translating issues into business impact
- Collaborate with external engineering and vendor leads, product managers, engineering and technical leads, QA, platform engineering, and business stakeholders
Requirements:
- 7+ years in software delivery, technical/engineering delivery management, technical program management, or engineering leadership
- Proven experience managing delivery across multiple external teams, vendors, or distributed partners
- Experience overseeing delivery across engineering teams, vendors, or delivery groups of roughly 20–35 people
- Exposure to different business models or product environments
- Strong grasp of software development lifecycles, agile delivery, estimation, release planning, QA workflows, and engineering team dynamics
- Ability to build delivery reporting and analysis and identify gaps hidden behind reporting
- Fluency with delivery metrics including planned vs. actual, cycle time, throughput, escaped bugs, rework, blocked work, and predictability
- Risk and dependency management
- Excellent communication with technical and non-technical audiences
- Hands-on experience with Jira, GitHub, Confluence, Linear, or Azure DevOps
- Experience in multi-product SaaS environments and companies dependent on external engineering partners is nice to have
- Experience building vendor scorecards or delivery performance frameworks is nice to have
- Experience introducing Definition of Ready/Done, release checklists, or quality gates is nice to have
- Professional English communication; resume must be submitted in English
- Availability within a ±4 hour range from Central European Time (CET)
Benefits:
- Remote-first: work from anywhere in the world, no relocation required
- Flexible hours: outcomes measured rather than time at a desk
- Unlimited PTO
- Learning & development budget for courses, books, conferences, and certifications
- Home office & wellness allowance
- Small, senior, collaborative team
- Opportunity to build products used by millions of people across 160+ countries
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