Technical Leader – AIOps, Agentic Platform
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Technical leader building Cisco’s AI-powered AIOps and agentic operations platform. Automating reliability, incident remediation, and distributed operations for Cisco IoT Control Center.
Responsibilities:
- Design, build, and deliver production-grade AI agents, multi-agent workflows, and platform capabilities for SRE and infrastructure operations
- Contribute to architectural reviews, design specifications, and technical trade-off discussions
- Develop AI/ML-powered workflows for real-time anomaly detection, automated root-cause analysis, and proactive incident mitigation
- Integrate telemetry frameworks, distributed monitoring systems, APIs, and cloud/on-prem environments for real-time AI context gathering
- Implement automated testing, evaluation harnesses, human-in-the-loop approval gates, and deployment pipelines
- Collaborate with Principal Engineers, software engineers, data scientists, and operations teams to integrate AI capabilities into core platform workflows
- Mentor team members on AI engineering standard methodologies
- Measure and report operational metric gains, MTTR reduction, and automation efficiency
Requirements:
- Bachelor's degree in Computer Science, Computer Engineering, or a related technical field with 10+ years of relevant software engineering experience, or Master's degree with 8+ years, or PhD with 5+ years
- 8+ years of experience building, testing, and deploying backend software, operational tooling, or platform services within large-scale distributed environments
- Proven track record of authoring at least 3+ major design proposals/RFCs and leading system design reviews
- 5+ years of deep proficiency in Python, Go, Java, or Rust
- Expertise in concurrency, data structures, and API development
- 2+ years of practical experience developing with LLMs
- Documented success in prompt engineering, tool/function calling, or transitioning AI agents from prototype to production
- Experience with modern agent orchestration, semantic search, retrieval-augmented generation (RAG), and standard tool integration interfaces such as MCP and function schemas
- Experience with distributed telemetry and data pipelines such as OpenTelemetry, Prometheus, Kafka/Pulsar, Elasticsearch, and vector databases
- Practical exposure to SRE practices, CI/CD automation, Kubernetes/container environments, and runbook orchestration
- Experience building evaluation benchmarks, structured output validation, or security guardrails for production AI systems
Benefits:
- Medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Cisco restricted stock unit grants may be available
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year for non-exempt employees
- Flexible vacation time off program with no defined limit for eligible exempt employees
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- Up to 80 hours of unused sick time carried forward
- Additional paid time away for critical or emergency family issues
- Optional 10 paid volunteer days per full calendar year
- Annual bonuses for non-sales roles, subject to Cisco policies
Similar Jobs
Senior Full Stack Java Engineer – Workforce Management
Senior Full Stack Java Engineer building Java, React, and cloud-native workforce management solutions. Supporting forecasting, scheduling, adherence, and operational reporting for enterprise contact centers.
Senior Full Stack Java Engineer – Workforce Management
Senior Full Stack Java Engineer building Java, React, and cloud-native workforce management software. Supporting forecasting, scheduling, adherence, and operational reporting for enterprise contact centers.
Senior Full Stack PHP Developer, Product Catalogue and Quoting
Senior PHP developer building RestaurantSupply.com’s product catalogue and quoting platform. Designing large-scale product-data ingestion, PIM, APIs, quoting workflows, and React interfaces.
Product Engineer
Product Engineer leading customer migrations from Kubernetes management to Komodor’s AI agent operations platform. Driving onboarding, adoption, production deployments, and customer-informed product improvements.
Product Engineer
Product Engineer leading customer migrations to Komodor’s agentic operations platform. Driving Kubernetes-based agent adoption, onboarding, implementations, and cross-functional product feedback.
Senior Full Stack Software Engineer
Senior Full Stack Software Engineer building secure Java/C# applications, React interfaces, and Apache NiFi data flows for SAIC’s DoD systems. Supporting reliable software delivery remotely.
Senior Product Engineer
Senior Product Engineer owning full-stack features for Cosuno’s construction tender and procurement platform. Designing scalable backend services and shipping product initiatives across web applications.
Software Developer, Release Management & Tooling
Releasemanagement- und Tooling-Entwickler für Axians Infomas Softwarelösungen öffentlicher Verwaltungen. Entwicklung von Automatisierungen, CI/CD-Tools und Infrastrukturprozessen.
Full Stack Software Engineer – Pricing & Inventory Platform, Frontend Focus
Full Stack Software Engineer developing TypeScript and React/Preact applications for INTERSPORT’s unified commerce platform. Building pricing, inventory, and availability services for sports retail.
Full Stack Software Engineer – Fulfillment Platform
Full Stack Engineer developing order, shipping, returns, and partner-fulfillment services for INTERSPORT’s e-commerce platform. Building Java/Kotlin backends, React frontends, Kafka integrations, and AWS infrastructure.
Full Stack Software Engineer – Fulfillment Platform, Frontend Focus
Full Stack Software Engineer developing TypeScript and React/Preact applications for INTERSPORT’s e-commerce fulfillment platform. Building order, shipping, returns, and partner-performance solutions.
Product Engineer
Product and engineering talent building Kota’s multi-provider, multi-country benefits platform. Opportunities span full-stack engineering, APIs, integrations, product, design, leadership, and AI-native work.
Full-Stack Developer, German-Speaking
Full-stack developer building AI-powered property-management software for Hausverwalter.ai. Owning product features, customer integrations, and production agents with German-speaking customers.
Software Engineer – Agentic Search Systems
Search engineer discussing production and agentic search systems with Mercor. Evaluating relevance, infrastructure, quality, and real-world system tradeoffs.
Product Engineer, German-Speaking
Product Engineer building AI-powered property-management software for German property managers. Owning customer discovery, product decisions, and end-to-end TypeScript development remotely.
Full Stack Engineer
Full Stack Engineer building Souk’s scalable digital marketplace connecting buyers and sellers worldwide. Developing front-end, back-end, and AI-agent capabilities for seamless user experiences.
Senior Software Engineer – .NET
Senior .NET Engineer solving complex financial-platform problems at Stone, a Brazilian payments and financial-services technology company. Designing scalable solutions and guiding cross-functional engineering teams.
Senior Software Engineer – Golang
Senior Software Engineer desenvolvendo e mantendo sistemas críticos em Go para a Stone, empresa brasileira de tecnologia e serviços financeiros. Foco em microsserviços, testes automatizados e confiabilidade em produção.
Software Engineer III – Golang
Engenheiro de software Go desenvolvendo funcionalidades para sistemas críticos da Stone, empresa brasileira de tecnologia e serviços financeiros. Garantindo escalabilidade, segurança e resiliência em microsserviços.
Software Engineer, Ad Signals
Backend engineer building MMP, SKAN, and App CAPI systems for Reddit’s app advertising business. Improving conversion signal reliability, diagnostics, and advertiser integrations.