Technical Operations Program Analyst
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Job Description
Program Analyst supporting FAA Technical Operations lifecycle management activities, program coordination, and stakeholder engagement. Collaborating with AJW In-Service Management Team on NAS programs and documentation.
Responsibilities:
- Develop, format, and maintain reports, briefings, correspondence, and presentations for program and organizational communication.
- Coordinate and manage meetings, including scheduling, agenda development, facilitation support, and preparation/distribution of meeting minutes.
- Perform data entry, tracking, and reporting using Microsoft Office tools (Excel, PowerPoint, Access, Project, Teams) and Google Workspace tools.
- Maintain program files, records, and documentation repositories (including SharePoint and other collaboration platforms).
- Track administrative and programmatic actions, including correspondence and contract-related activities.
- Support travel coordination, training events, and program logistics.
- Support lifecycle management activities aligned with FAA Acquisition Management System (AMS) phases, including pre- and post-In-Service Decision activities.
- Track, review, and manage program artifacts and documentation through completion and acceptance.
- Maintain awareness of program status within the NAS lifecycle and support execution of In-Service Management SOP activities.
- Assist in planning and analysis of NAS capabilities to support current and future mission needs.
- Coordinate with stakeholders including AJW In-Service Managers and Program Management Organizations (e.g., AJM).
- Support development and tracking of program schedules, milestones, and status reporting.
- Assist with risk and issue management activities, including tracking, analysis, and mitigation support.
- Conduct research, data analysis, and provide recommendations to support program decisions.
- Develop dashboards, charts, and visualizations to communicate program performance and status.
- Support lessons learned activities, stakeholder feedback sessions, and program improvement initiatives.
- Assist in financial planning activities, including budget tracking, expenditure analysis, and reconciliation reporting.
- Support development of financial reports and provide data-driven insights to management.
- Assist with lifecycle management and accountability of Government Furnished Equipment (GFE), including inventory tracking and property records.
- Facilitate communication between technical teams, program management, and stakeholders.
- Develop program communications including newsletters, updates, and stakeholder briefings.
- Support cross-organizational coordination and collaboration efforts.
- Assist in development and implementation of processes to improve program tracking and execution.
- Support SharePoint site development and maintenance (architecture, permissions, workflows, content management).
- Support tracking and processing of National Change Proposals (NCPs), including coordination and documentation.
Requirements:
- Bachelor’s Degree required (or equivalent combination of education and experience).
- 6–10 years of relevant experience in program analysis, project support, or administrative/program management roles.
- Strong written and verbal communication skills with ability to support technical and non-technical audiences.
- Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word, Teams, Project).
- Experience with data tracking, reporting, and dashboard development.
- Ability to manage multiple priorities in a fast-paced environment.
- US Citizenship required; must be able to obtain/maintain government clearance.
Benefits:
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
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