Technical Support Engineer – Electrical Components, Power Converter Technology
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Technischer Supporter für Umrichtertechnik bei einem Windenergieanlagen-Instandhalter. Analyse von Umrichterfehlern und Unterstützung internationaler Serviceteams bei Instandsetzung und Retrofits.
Responsibilities:
- Technical point of contact for service technicians, customers, and contractual partners in the field of power converter technology
- Analyze and resolve power converter faults on Senvion®, Nordex®, Fuhrländer®, and GE® wind turbines escalated to 2nd-level support through remote monitoring
- Provide remote technical support to service teams during the repair and maintenance of wind turbines
- Prepare work instructions, maintenance documentation, and RAMS documentation
- Create and review work orders, including the related technical documentation
- Monitor wind turbine performance and derive improvement measures
- Support the technical preparation of quotations for repairs and retrofits in the field of power converter technology
Requirements:
- Completed vocational training as an electrician or mechatronics technician (m/f/d), and/or technician-level training, and/or a completed degree in engineering
- Several years of experience with power converters, particularly on Senvion®, Nordex®, Fuhrländer®, and GE® wind turbines
- Very good German and good English language skills, both written and spoken
- Confident user of standard Microsoft Office applications
- Independent, structured, and results-oriented approach to work
- Ability to work effectively in a team
- Ability to work at heights and good physical fitness
- Class B driver's license
- Willingness to travel occasionally
Benefits:
- 38.5 hours per week
- 30 days of annual leave
- Flexible office concept with the option to work remotely from home
- Personal annual health budget of €300
- 20% employer contribution to an occupational pension plan
- Christmas bonus after 12 months of employment, increasing annually
- Position of responsibility and an impactful working environment
- Motivated and successful team
- Relaxed and family-oriented company culture
Similar Jobs
Technical Support Engineer
Technical Support Engineer maintaining networks, systems, and wireless infrastructure for Gruve, an AI-focused software services startup. Troubleshooting connectivity, monitoring performance, and supporting 4G/5G technologies.
Semiconductor Support Technician
Remote semiconductor support technician resolving customer device issues via phone and email. Supporting products across multimedia, power, connectivity, and sensing technologies.
Technical Support Engineer
Technical Support Engineer resolving complex customer escalations for Balto’s AI contact-center platform. Troubleshooting integrations, softphones, networking, and engineering-level defects.
Technical Analyst – Yardi
Yardi Technical Analyst supporting Yardi Voyager and RentCafé systems for National Church Residences’ affordable-housing operations. Managing integrations, reporting, compliance data, and user support remotely.
N2 Technical Support Analyst
Analista de Suporte N2 remoto para empresa global de tecnologia para mineração. Diagnóstico de incidentes em bancos de dados, servidores e redes, com atuação noturna e plantões de fim de semana.
N1 Technical Support Analyst – Mining
Analista de Suporte N1 para software de mineração da FAST2 Mine. Triagem de chamados, diagnóstico de incidentes e análise de dados para clientes.
Technical Support, Integrations Manager – 6 months contract
Technical Support & Integrations Manager resolving hotel-tech integrations and API issues. Supporting partners using RoomPriceGenie’s hotel pricing optimization SaaS.
Senior Cloud Support Engineer
Senior Cloud Support Engineer escalating and resolving complex customer issues on Akamai’s distributed Cloud and Edge platform. Partnering with SRE, Product, and Incident teams to improve reliability.
Technical Support Engineer
Technical Support Engineer helping Twilio customers resolve billing, account, QoS, and cloud platform issues. Escalating incidents and partnering with Twilio’s Support, Engineering, Product, and R&D teams.
Senior C# Developer/Support
Senior C# developer supporting IT services clients across Java-to-C# migrations and .NET workstreams. Rotating across codebases for services, features, defects, and enhancements.
Technical Support Engineer
Technical Support Engineer supporting customers deploying and troubleshooting BeyondTrust identity security SaaS products. Resolving incidents, coordinating escalations, and providing phone, email, and chat support.
Application & Technical Support
Application & Technical Support für epensions B2B-SaaS-Portale im Versicherungs- und HR-Umfeld. Nutzer:innen unterstützen, Ursachen analysieren und Supportprozesse sowie Dokumentation verbessern.
Customer Support Analyst
Customer Support Analyst troubleshooting NorthStar web, API, and server applications. Supporting utility customers and resolving technical issues across Canada and the United States.
Junior Support Analyst – Scheduling
Analista de suporte agendando instalações e manutenções para clientes da Maxtrack, empresa de rastreamento veicular e gestão de frotas. Organizando técnicos, confirmando serviços e monitorando indicadores.
Technical Support Level 1
Technical Support Agent supporting Information Technology & Services customers via phone, email, and chat. Diagnosing issues, resolving problems, and documenting knowledge base articles remotely.
Technical Support Engineer, L3
Technical Support Engineer troubleshooting Sumsub’s AI-powered compliance platform for B2B clients. Resolving escalated web, API, database, and scripting issues.
Application & Technical Support
Application & Technical Support für epensions B2B-SaaS-Plattform im Versicherungs- und HR-Umfeld. Betreuung von Nutzer:innen, Ursachenanalyse und Weiterentwicklung von Supportprozessen und Wissensmanagement.
Technical Support Engineer
Technical Support Engineer supporting customers using PreVeil’s encrypted email and file-sharing platform. Handling tickets, onboarding, training, and technical issue escalation.
Product Support Engineer
Product Support Engineer troubleshooting networking and Linux issues for enterprise customers. Supporting Claroty’s cybersecurity platform protecting mission-critical cyber-physical infrastructure.
Support Analyst
Support Analyst resolving complex technical and functional cases for Creatio’s AI CRM and workflow platform. Diagnosing issues, configuring integrations, and improving customer support processes.