Territory Services Manager
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Job Description
Territory Services Manager leading development of business strategy for automation engineering at Rockwell Automation. Overseeing daily operations and maintaining customer relations with technical teams.
Responsibilities:
- Oversee the successful daily operations of the Services Engineering department for each customer location.
- Manage a team accountable for all aspects of automation engineering activities to maintain performance as required by schedule and project timelines.
- Generate, review and control departmental documentation (e.g., SOPs and system reports).
- Participate in document revisions, providing input.
- Provide leadership and expertise for the automation engineering activities during the tech transfer of new products in the customer's facility.
- Analyze system data to support investigations and lead delivery excellence.
- Establish cross-site relationship with other Rockwell Automation Territory Managers to maintain best practices.
- Execute continuous improvement for site projects to implement new equipment, technology, processes, or materials as required by our needs aligned to the site objectives.
- Represent Rockwell Automation at regulatory inspections (internal, external), respond to questions, coordinate responses and corrective actions.
Requirements:
- A Bachelor's degree or equivalent years of relevant experience
- Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
- 5+ years of leadership experience
- The ability to travel 25-50% of the time.
- Executive communication skills because you will have direct interaction with Sr. Management and stakeholders.
- Extensive technical knowledge as you will be the expert in the team's execution and solutions.
- Knowledgeable on Rockwell Automation business systems
- Enable a culture of inclusion within organization and among peers
- Agility in adapting to change.
Benefits:
- Health Insurance including Medical, Dental and Vision
- 401k
- Paid Time off
- Parental and Caregiver Leave
- Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
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