Title Coordinator
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Job Description
Title Coordinator supporting First American’s global title and escrow operations. Coordinating complex transactions, title production, training, and AI-enabled process improvements remotely across the US.
Responsibilities:
- Coordinate the team with the Title Advisor by providing expertise and knowledge regarding advanced title support options
- Coordinate title production and process improvements, including use of AI
- Work with global staff and management
- Review title documents and contracts in accordance with policies, procedures, and applicable regulations
- Support title functions for commercial transactions across geographic locations
- Perform title insurance functions including commitments, pro forma, policies, open orders, sales contract review, recording, and post-closing tasks
- Share title knowledge and train and mentor staff
- Coach and train global Title Assistants on procedures, client requirements, and quality standards
- Serve complex multi-site transactions and account for variable client requirements
- Escalate complex title questions and multi-site commercial transactions
- Contribute to activities that improve efficiency and quality
Requirements:
- 2+ years’ experience in escrow/title or curative lender role
- High School diploma or equivalent
- Proficient MS Office skill set
- Excellent verbal/written communication skills
- Ability to maintain professionalism and a positive service attitude at all times
- Strong attention to detail
- Problem-solving and organizational skills
- Exercises good judgment
- Working knowledge of company and/or client operating systems
- Experience as a front-line title resource
- Experience and desire to utilize AI to improve title production and process
- Experience working with global staff and management
- Thorough understanding of title documents and contracts
- Understanding of title functions, with exposure to commercial transactions
- Understanding of title insurance requirements, including commitments, pro forma, policies, open orders, sales contracts, recording, and post-closing tasks
- Ability and desire to share title knowledge and train or mentor staff
- Experience serving complex multi-site transactions and understanding varying client requirements
Benefits:
- Medical insurance
- Dental insurance
- Vision insurance
- 401k
- PTO/paid sick leave
- Employee stock purchase plan
- Inclusive, people-first workplace culture
- Equal opportunity employment
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