Training Operations Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Training Operations Manager at Dandy leading operational readiness and customer activation. Focused on building systems and teams to streamline onboarding in the dental industry.
Responsibilities:
- Own Training Readiness
- Build and operationalize the readiness model that determines when an account is truly prepared for training
- Ensure customers complete key onboarding milestones before training occurs (equipment, scheduling, workflow, expectations, etc.)
- Create visibility into readiness gaps and drive resolution before they impact go-live
- Partner cross-functionally to eliminate delays between onboarding stages
- Drive Capacity & Throughput
- Forecast training demand and align capacity to support activation goals
- Manage scheduling systems to ensure the right training happens at the right time
- Ability to translate data into operational decisions (staffing, scheduling, sequencing, readiness timing)
- Lead the Coordinator Function
- Manage and develop a team of Leads and Training Coordinators
- Define clear ownership of readiness, scheduling, and workflows
- Establish performance metrics tied to outcomes (not just logistics)
- Build coaching systems to improve decision-making and prioritization
- Build Systems & Playbooks
- Create scalable processes that connect onboarding → readiness → training → activation
- Standardize workflows to reduce variability in customer experience
Requirements:
- 5+ years of operational experience in a scaling environment
- Experience leading coordination-heavy or logistics-driven teams
- Strong track record of building systems, playbooks, and scalable processes
- Comfort owning capacity planning and throughput challenges
- Strong data orientation — able to define performance, prioritize work, and improve outcomes
- Ability to operate cross-functionally and create clarity across teams
- Builder mindset with energy for structuring ambiguity
Benefits:
- healthcare
- dental
- mental health support
- parental planning resources
- retirement savings options
- generous paid time off
Similar Jobs
Manager, Referral Partner Operations
Manage data integrity and operational support for referral partners at TopDog Law. Lead a team ensuring accurate data processing and communication.
Mail Operations Pharmacist – VSP/PT
Mail Operations Pharmacist responsible for medication dispensing and quality assurance at CenterWell Pharmacy. Ensuring accuracy and compliance in a remote role across multiple US states.
Service Operations Manager
Service Operations Manager leading engineering support teams for exceptional customer experience at Thrive. Driving operational excellence and building strong client relationships in a remote work environment.
VP, Conversational Access Operations
Vice President responsible for leading the Ascension Contact Center operations and enhancing consumer access. Overseeing a distributed workforce and optimizing performance through technology.
Engagement Manager – Oil & Gas, Refinery Operations Consulting
Engagement Manager responsible for Oil & Gas refinery projects and client engagement throughout Europe. Managing project delivery and enhancing customer experiences with significant travel required.
Operations Coordinator
Operations Coordinator managing daily operations for Watson Institute's People & Operations Team. Supporting talent, financial, and IT operations while ensuring seamless operational systems.
Koordinator – Kooperationspartnerakquise Pflegeschulen
Koordinator für die Partnerakquise in der Pflegebranche mit Fokus auf Netzwerken und Kooperationen. Flexible Arbeitszeit in Teilzeit mit modernster Ausstattung und digitalen Skills.
Operations Manager
Operations Manager maintaining financial operations, compliance, and record-keeping for a web data infrastructure company. Driving process improvements and collaborating with leadership across various functions.
Senior Operations Manager
Senior Operations Manager overseeing compliance and operational support for property management operations. Managing legal, eviction processes, and administrative support at Darwin Homes.
Operations Analyst
Operations Analyst supporting multiple portfolio management tasks at Darwin Homes. Collaborating with teams on data analysis and reporting while working fully remote.
Manager, DFR Field Operations
Manage installation teams and ensure successful deployment of BRINC's Drone as First Responder program. Lead operations while fostering customer relationships and team culture.
Payment Operations Specialist
Payment Operations Specialist responsible for managing daily payment flows and reconciliations. Collaborating with technology-driven teams to solve customer business problems in a fintech environment.
Director of RCM Operations
Director of RCM Operations overseeing billing and collections for Rethink Behavioral Health. Leading a high-performance team while ensuring HIPAA compliance and operational excellence.
Senior Growth Strategy – Operations Analyst
Senior Growth Strategy & Operations Analyst at SafeRide Health shaping pricing and client strategy for vulnerable populations. Collaborating with leadership to improve healthcare access through data-driven insights.
Operations Coordinator
Operations Coordinator providing administrative support to the Head of Small Clubs at Live Nation Entertainment. Assisting in scheduling, expense management, and project coordination.
Director, Provider Network and Operations
Director of Provider & Network Operations at Community Health Options. Overseeing provider relations, contracting, and network performance to meet company objectives.
Revenue Specialist III – Credits
Revenue Specialist analyzing payor behavior and resolving credit issues at scale for DaVita, a leading kidney care provider in the U.S. Collaborating with teams to eliminate systemic credit inflow
Associate Analyst, Business – ROPS
Associate Analyst responsible for resolving complex revenue cycle issues at DaVita. Engaging in data analysis, project management, and collaboration with business partners.
Territory Operations Manager
Territory Operations Manager at Orthofix managing documentation and patient interactions. Supporting Territory Managers and ensuring timely order completion while upholding ethical conduct.
Principal, Operations, Market Presence
Senior Operations leader establishing global Market Presence capability through planning and vendor management. Creating structured workflows and efficient vendor engagement for business units.