UX Designer – Enterprise Platform
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Job Description
UX Designer for Tech Holding designing a modern enterprise platform replacing a legacy system. Collaborating with business users and engineering teams to develop intuitive user experiences.
Responsibilities:
- Lead the UX discovery process, heuristic analysis of the current system, planner shadowing, and qualitative research to understand how expert users actually work.
- Develop user personas, journey maps, and information architecture grounded in the realities of avails, rights, and conflict-check workflows.
- Design and iterate on wireframes, interaction patterns, and clickable Figma prototypes that the team can put in front of real users before a line of production code is written.
- Solve genuinely hard interaction problems: dense data tables, bulk operations across thousands of records, condition shaping at scale, version comparison, and surfacing complex rules logic in a way that's understandable.
- Partner closely with engineering to ensure designs are technically feasible and implemented with fidelity, including building toward a reusable design system.
- Define and run usability testing, task success rate, time on task, error rate — and use those findings to drive iteration, not opinion.
- Ensure accessibility compliance (WCAG) is built in from the start.
- Balance the power and flexibility expert users expect with the structure, consistency, and guardrails a purpose-built platform should provide.
Requirements:
- 5+ years of UX design experience, with a strong portfolio of complex internal tools, enterprise software, data-heavy applications, or workflow systems, not primarily marketing sites or consumer apps.
- Demonstrated ability to design for expert/power users and information-dense interfaces, where efficiency and clarity matter more than visual flourish.
- Deep fluency in Figma, wireframing, prototyping, and maintaining design systems.
- Strong grasp of interaction design, information architecture, and usability principles for complex systems.
- Experience running user research and usability testing, and translating findings into design decisions.
- Ability to collaborate directly with both business stakeholders and engineers, and to defend design decisions with reasoning and evidence.
- A pragmatic, iterative mindset, comfortable shipping a prototype, getting feedback, and refining quickly.
Benefits:
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
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