Vice President, IT Infrastructure – Chief Information Security Officer
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Job Description
Vice President, IT Infrastructure and Chief Information Security Officer at Driven Brands. Leading enterprise infrastructure strategy and cybersecurity governance in a multimillion-dollar automotive services company.
Responsibilities:
- Lead the enterprise infrastructure strategy, roadmap, operating model, engineering standards, and investment plan across networks, compute, storage, cloud, data center or co-location services, endpoints, collaboration platforms, telecommunications, monitoring, backup, disaster recovery, and shared technology services
- Own infrastructure availability, performance, capacity, scalability, reliability, service quality, cost management, and operational resilience across corporate, field, franchise, and shared-service environments
- Establish clear infrastructure service ownership for network, telecom, cloud, server, storage, endpoint, collaboration, monitoring, backup, and disaster recovery capabilities
- Create and maintain infrastructure roadmaps that address business growth, field and franchise needs, lifecycle refresh, platform standardization, technical debt, automation, cloud adoption, vendor strategy, and cost optimization
- Ensure infrastructure teams provide stable, secure, and responsive services to business units, field operations, franchise partners, enterprise applications, M&A programs, and major transformation initiatives
- Drive operational excellence across incident management, problem management, change management, request fulfillment, patch management, asset lifecycle management, monitoring, alerting, capacity planning, service reporting, and root cause analysis
- Lead the enterprise cybersecurity strategy, governance model, control framework, security operations program, and technology risk management practices in alignment with the infrastructure operating model
Requirements:
- 15+ years of progressive technology leadership experience
- Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, or a related field
- Professional security, risk, or technology management certification is strongly preferred, such as CISSP, CISM, CRISC, CGEIT, CCSP, ITIL, or relevant cloud/infrastructure architecture certifications
- Deep knowledge of cybersecurity operations, technology risk management, incident response, vulnerability management, identity and access management, privileged access, data protection, third-party risk, and security governance
- Strong enterprise IT infrastructure leadership experience across networks, compute, storage, endpoints, cloud infrastructure, data center or co-location services, collaboration platforms, telecommunications, monitoring, patching, backup, disaster recovery, and service operations
- Proven experience presenting to and advising the Board of Directors, Audit Committee, Executive Leadership Team, and other senior stakeholders on cybersecurity, technology risk, infrastructure reliability, control maturity, incidents, remediation, and investment priorities
- Direct experience partnering with Internal Audit and external auditors on SOX, IT general controls, audit findings, control remediation, evidence management, and risk-based assurance activities
- Experience managing managed service providers, infrastructure vendors, security vendors, cloud providers, telecom providers, budgets, contracts, service levels, performance reporting, and cost optimization initiatives
- Experience developing or maturing cybersecurity and infrastructure metrics, KRIs, KPIs, service dashboards, risk dashboards, executive reporting, and operational scorecards
- Ability to communicate clearly with technical teams, business leaders, auditors, executives, and Board members, translating complex security and infrastructure matters into practical business decisions
Benefits:
- Health and wellness benefits
- Paid time off
- Holiday pay
- Early access to earned wages through myFlexPay program
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