Virtual Clinician – Nurse Practitioner, Physician Assistant
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Job Description
Signify Health nurse practitioner or physician assistant conducting remote Video Visits for CVS Health plan members. Reviewing medical histories, educating members, and closing care gaps.
Responsibilities:
- Conduct approximately 30-minute online Video Visits with Medicare Advantage, Medicaid, and certain commercial plan members
- Review medications and medical histories during Video Visits
- Educate members about their health and answer their questions
- Help close gaps in care and connect people to appropriate care
- Provide 40 hours of availability weekly and maintain 320+ capacity units per month
- Maintain a strong visit completion rate with 220+ completed visits per month
- Maintain training, affiliation, and compliance with Video Visit requirements
- Obtain training and credentialing for health plan clients and lines of business in primary coverage states
- Participate in regular manager, team, and clinical meetings
- Meet Signify Health operational, clinical, and member-experience KPIs and metrics
- Conduct Video Visits remotely while maintaining member privacy and required working conditions
Requirements:
- Full-time availability of 40 hours weekly
- Board-certified nurse practitioner or physician assistant
- Active state licenses in coverage areas
- Ability to obtain and maintain multi-state licenses in the coverage area, as required
- FNP or AGNP certification preferred for nurse practitioners
- Experience with Signify Health In-Home Health Evaluations, Video Visits, in-home visits, telehealth visit delivery, or similar format preferred
- Training and credentialing for all health plan clients and lines of business in primary coverage states
- Regular participation in manager, team, and clinical meetings
- Minimum remote visit delivery requirements, including broadband connectivity with video and audio enabled
- Private, quiet setting with a neutral background
- Ability to uphold health plan member privacy per CVS Health guidelines
- Effective verbal, written, and electronic communication skills
- Ability to work without direct supervision and practice autonomously
- Proficiency with information management and technology
- Ability to sit, write, operate a computer and phone, speak intelligibly, and hear member responses
- Ability to view and read a computer screen, iPad, and other electronic devices
Benefits:
- Base salary plus incentive structure based on the number of in-home visits completed
- Malpractice insurance coverage during Signify Health-related activities
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
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