Workday Benefits Consultant
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Job Description
Workday Benefits Consultant configuring HCM solutions and supporting client Workday environments at Kognitiv. Advising clients on requirements, best practices, testing, and system enhancements.
Responsibilities:
- Design, configure, test, and implement client business requirements in Workday HCM modules
- Conduct client working sessions to gather, understand, and analyze business requirements
- Assess client needs and propose recommendations or alternative solutions
- Identify process improvements and implement system enhancements
- Assist clients in testing Workday configuration
- Provide knowledge transfer and develop documentation
- Troubleshoot business processes, calculated fields, business logic, file loads, and configuration
- Use company methodology and processes to implement solutions while adapting to changing client needs
- Innovate and suggest approaches to deploy Workday efficiently and effectively
- Consult, execute, and prioritize competing deliverables across multiple concurrent clients
- Communicate lessons learned, Workday best practices, and Kognitiv's point of view to clients
- Complete deliverables within prescribed timelines and report status or escalate issues as necessary
- Research problems, identify root causes, and present or implement corrective measures
- Contribute to the organization's knowledge management repository
- Provide guidance and coaching to team members
- Collaborate on team-based projects
- Meet role KPIs, including utilization, service-level agreements, and customer satisfaction scores
- Demonstrate Kognitiv's core value, "act like an owner"
Requirements:
- 2+ years' experience leading and deploying Workday implementations, supporting Workday Post Production / AMS Services, or as a client of Workday
- Experience configuring Workday Core HCM and Security
- Experience developing Custom Reports, Dashboards and Calculated Fields
- Excellent verbal and written communication skills
- Ability to communicate clearly and effectively with customers and colleagues in a remote working environment
- Consulting skills, including presenting to business partners, creating documentation and technical guides, participating in workshops, and explaining functionality or solutions
- Experience implementing complex, practical business solutions under competing deadlines and priorities
- Demonstrated delivery excellence and client satisfaction
- Strong client focus and ability to understand client needs and build relationships
- Ability to prioritize and organize work with little supervision
- Ability to manage timelines, deadlines, and goals
- Proven initiative and curiosity to build skills within and outside Workday
- Ability to engage effectively on multiple, parallel projects and deliverables
- Ability to work within remote teams, alongside clients, and independently
- Advanced Microsoft Excel skills required
- Ability to work in a fast-paced environment and adapt to frequent change
- Ability to meet travel requirements of less than 5% per year
- Work authorization in Canada without current or future visa sponsorship requirement
Benefits:
- Remote work arrangement
- Equal employment opportunity protections
- Visa sponsorship is not required for employment authorization
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