Account Executive – Screening Sales
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Job Description
Field-based Account Executive promoting the SHIELD colorectal cancer blood test in primary care settings. Collaborating closely with providers to drive early cancer detection and improve patient outcomes.
Responsibilities:
- Achieve Sales Targets: Consistently meet or exceed sales goals through effective prospecting, relationship-building, and execution of national sales strategies.
- Target and Engage Healthcare Providers: Focus on building strong relationships with healthcare providers, gaining their commitment to adopt the Shield test for CRC and other cancers.
- Challenger Selling: Engage healthcare providers to understand their needs and demonstrate how Guardant Health’s offerings can improve patient outcomes and streamline their practice.
- Educate and Support Providers: Provide in-depth product knowledge and training to primary care practices to gain all stakeholder support, beyond the provider, ensuring smooth integration of SHIELD into their workflow.
- Collaborate with Cross-Functional Teams: Work closely with clinical, marketing, and product teams to align sales strategies, share feedback, and ensure cohesive execution of business plans.
- Strategic Business Expansion: Identify new business opportunities within your territory and foster collaborations with regional and local laboratories to expand reach and ensure phlebotomy draw agreements.
- Plan & Execute Launches: Develop and execute business plans in line with brand strategies to support the successful launch of new cancer screening technologies.
- Monitor Competitive Landscape: Continuously analyze market trends, competitor offerings, and customer feedback to inform sales tactics and report insights to leadership.
- Customer Feedback & Reporting: Regularly share key insights and opportunities with the Commercial Team to enhance product offerings and optimize sales strategies.
- Provide High-Touch Customer Service: Maintain exceptional customer service standards by resolving issues proactively and supporting healthcare providers in every phase of the sales process.
- Ensure adherence to company policies, industry standards, and regulations, while managing multiple projects and deadlines effectively.
Requirements:
- A minimum of 4 years of customer-facing sales experience in the healthcare industry (diagnostics, medical device, or pharmaceutical sales), or a minimum of 2 years of customer-facing sales experience in the healthcare industry and direct clinical experience in a patient care environment, as a registered nurse or a physician assistant.
- Experience with diagnostic products, particularly blood-based testing or cancer screening products, directly to primary care providers.
- Demonstrated ability to engage in selling conversations, overcoming objections and aligning client needs with product offerings.
- Proven experience in planning and executing product launches in the healthcare or diagnostic space.
- Strong understanding of the healthcare provider landscape, with the ability to quickly learn and apply technical product knowledge to drive sales.
- Exceptional oral and written communication skills with the ability to present complex information in an easily understandable manner.
- Experience with CRM systems such as Salesforce, Veeva, or similar platforms for tracking customer interactions and sales progress.
- Superior negotiation, problem-solving, and customer service skills.
- High-touch customer service and relationship-building skills, with a focus on long-term partnership and success.
Benefits:
- Employee may be required to lift routine office supplies and use office equipment
- Ability to sit for extended periods of time
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