Account Growth Specialist
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Account Growth Specialist expanding customer accounts for GoTo’s business technology solutions. Driving upgrades, add-on sales, customer education, and account loyalty.
Responsibilities:
- Proactively engage assigned customers to identify growth opportunities and enhance account value
- Drive upgrades from Standard to CX solutions
- Identify and pursue add-on opportunities, including additional seats and new offerings such as AI Receptionist
- Educate customers on GoTo’s evolving suite of products
- Build strong customer relationships and deepen account loyalty through consultative selling
- Collaborate with internal teams to ensure a seamless customer experience
- Consistently meet or exceed expansion and upsell targets
Requirements:
- Proven success in sales, account management, or a related customer growth/expansion role
- Previous closing or outbound experience preferred
- Ability to manage a high-volume book of business with a proactive and organized approach
- Strong communication, negotiation, and relationship-building skills
- Excitement for working on a new team and contributing to a fast-growing function at GoTo
Benefits:
- Comprehensive health benefits
- Generous paid time off, including paid holidays, volunteer days, quarterly self-care days, and company-designated no-meeting days
- Tuition reimbursement
- Instructor-led and on-demand learning and development programs
- The Thrive Global Wellness Program
- Confidential Employee Assistance Program (EAP)
- Wellness app and one-on-one wellness coaching
- Employee Resource Groups (ERGs)
- GoTo Gives
- Charitable matching
- Flexible work arrangements
Similar Jobs
Travel Agent – Flexible Schedule, Long-Term Growth Potential
Remote travel agent researching, planning, and booking vacations, cruises, honeymoons, and group travel. Building client relationships through flexible, performance-based travel services.
Growth Lead
Growth Lead owning commercial growth across Valerie’s ecommerce brand portfolio. Scaling acquisition, conversion, Amazon, TikTok, creators, and new growth channels.
Senior Director of Growth
Growth leader owning demand generation, pipeline forecasting, and Enterprise ABM for Opus’s frontline training platform. Managing a lean team across restaurant and service-industry markets.
Growth Marketing Manager, Performance
Growth Marketing Manager driving paid media, email, and HubSpot campaigns for Levanta’s creator-commerce platform. Owning performance analytics, pipeline growth, and channel strategy.
Growth Marketing Specialist – CRO & Experimentation
CRO specialist leading client strategy, research, and experimentation for a boutique e-commerce agency. Building testing pipelines and optimising customer journeys for growth.
Growth Activation Specialist
Growth operations specialist supporting G.E.H.A., a nonprofit provider of federal employee health and dental benefits. Coordinating partnerships, sponsorships, sales events, vendors, and membership-growth initiatives.
Lead Growth Manager
Lead Growth Manager scaling web and mobile acquisition funnels for Gismart’s Testora self-discovery app. Exploring growth opportunities and coordinating cross-functional product, marketing, analytics, and development teams.
Revenue Growth Analyst
Revenue Growth Analyst optimizing pricing, promotions, trade investment, and product mix for Nature’s Path, a food company. Building commercial dashboards to improve revenue and margin across Canada.
Revenue Growth Manager
Revenue Growth Manager optimizing Nature’s Path pricing, promotions, and portfolio profitability across U.S. markets. Leading revenue planning, trade analytics, dashboards, and commercial recommendations.
Director, Growth Marketing
Growth Marketing Director driving demand generation, ABM, and revenue growth for Wellspring’s innovation management software. Owning pipeline strategy, campaign performance, and sales alignment.
Manager, Automotive Growth Marketing
B2B automotive growth marketer driving qualified dealer demos for Inmar’s U.S. franchise retail solutions. Owning campaigns, events, marketing automation, website conversion and measurable pipeline growth.
Growth Intern
Estagiário de Growth apoiando experimentos, análises de dados e otimização de produtos digitais da Gringo & Zapay. Contribuição para conversão, engajamento e experiência dos usuários.
SEO & Organic Growth Marketing Manager
Part-time SEO and organic growth consultant designing realistic search, content, and funnel scenarios for 24-MAG. Evaluating expert recommendations across analytics, SEO, CMS, and marketing workflows.
Market Intelligence Lead, Donor Growth
Market Intelligence Lead analyzing donor and market data for Vitalant, a nonprofit blood services organization. Developing dashboards and strategies that improve donor acquisition, retention, and blood supply stability.
Growth Specialist
Growth Strategist helping a Shopify agency’s DTC consumer-brand clients improve acquisition, conversion, retention and lifetime value. Turning customer and performance data into commercial recommendations.
Global Personal Growth Consultant
Independent consultant introducing personal-development programs to qualified prospects. Building client relationships and a performance-based remote business through digital marketing and mentorship.
Global Consultant, Personal Growth & Success
Independent consultant building relationships and introducing prospects to personal-development education programs. Developing a performance-based remote business through marketing, digital tools, and mentorship.
Global Personal Growth Consultant
Personal Growth Consultant building an independent remote business through personal development and success education programs. Developing relationships, marketing prospects, and growing performance-based income.
Travel Agent – Flexible Schedule, Long-Term Growth Potential
Remote travel agent researching, planning, and booking vacations, cruises, honeymoons, and group travel for clients. Building clientele through communication, service, and travel marketing.
Intern – Business Growth and Development, French-speaking
Francophone business development intern supporting Mercana, a North American residential furnishings wholesaler. Researching Quebec markets, prospecting accounts, and engaging French-speaking design and retail clients.