Account Manager
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Job Description
Account Manager III at Thermo Fisher Scientific increasing revenue and building lasting relationships with customers. Develop and implement strategic sales plans for scientific products and services.
Responsibilities:
- Increase revenue and build lasting relationships with customers while representing our comprehensive portfolio of scientific products and services
- Develop and implement strategic sales plans
- Manage key account relationships
- Ensure customer satisfaction through consultative selling
- Provide tailored solutions that meet customer needs while achieving sales targets
- Serve as a trusted advisor to help customers advance their scientific goals through a combination of customer visits and virtual engagement
Requirements:
- Ph.D., M.S., or B.S. in Biochemistry, Molecular Biology, Chemical Engineering, Biotechnology, Life Sciences, or related field
- 3+ years of experience in bioprocessing, biopharmaceutical manufacturing, applications support, technical sales, account management, or related customer-facing roles
- Knowledge of upstream and/or downstream bioprocessing workflows
- Demonstrated success supporting customers in biotech or pharmaceutical manufacturing environments.
- Strong presentation, communication, and relationship-building skills.
- Experience with Salesforce or other CRM platforms
- Technical knowledge and ability to understand customer applications and workflows
- Excellent communication, presentation and negotiation skills
- Demonstrated ability to build and maintain customer relationships at all levels
- Proficiency with CRM systems (preferably Salesforce) and MS Office suite
- Analytical and strategic planning capabilities
- Results-oriented with demonstrated success in achieving sales targets
- Ability to work both independently and collaboratively in a matrix environment
- Valid driver's license and ability to travel up to 50-75% within assigned territory (from LA to San Diego)
- Fluency in English required; additional languages beneficial
Benefits:
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
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