Account Manager
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Job Description
Account Manager focused on developing and executing Amazon marketplace strategies for tier-one clients at Podean, a global marketplace marketing agency. Managing client relationships and driving brand growth through effective eCommerce strategies.
Responsibilities:
- Own client relationships end-to-end - serve as the primary contact for senior stakeholders (including C-suite), lead all meetings and presentations, manage expectations, and build lasting trust.
- Drive marketplace strategy - develop annual brand strategies, marketing and promotional plans, and supply chain recommendations.
- Identify new workstreams and upsell opportunities proactively.
- Execute and manage cross-functional delivery - coordinate with media, retail, creative, and sales teams to ensure projects are delivered on time and to a high standard.
- Own reporting, recaps, and action items.
- Stay ahead of the platform - monitor Amazon and marketplace updates, communicate relevant changes to clients, and translate new opportunities into actionable recommendations.
- Contribute to agency growth - support new business pitches, develop internal best practices and SOPs, contribute to agency thought leadership, and run onboarding/training sessions as needed.
Requirements:
- 4+ years in eCommerce, digital media, or marketplace marketing - with hands-on Amazon expertise across advertising, retail fundamentals, and platform tools/programs
- Experience in an agency environment, ideally marketplace or eCommerce-focused, with exposure to managing multiple client accounts simultaneously
- Proven ability to manage senior client relationships, align on business goals, and translate strategy into measurable outcomes
- Excellent communicator across all levels - you can present to a CMO and coach a junior analyst in the same afternoon
- Highly organized, commercially sharp, and comfortable with ambiguity
- Proficient in Excel and PowerPoint; comfortable in data-driven environments.
Benefits:
- Competitive compensation aligned to experience and market benchmarks
- Remote-first flexibility - work from anywhere, with trust and autonomy
- Global collaboration - working with experts across regions and time zones
- Career growth and development - opportunities to evolve as we scale
- 5-Year Sabbatical + Travel Stipend - After your 5-year anniversary, take a fully paid month-long sabbatical, plus a travel reimbursement to make your experience restorative and inspiring
- Positive-energy culture - grounded in respect, inclusion, and accountability
- Meaningful impact helping some of the world’s most progressive brands grow
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