Accounts Receivable Specialist
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Job Description
Accounts Receivable Specialist managing invoicing, reconciliations, and collections for Placer.ai’s location analytics platform. Supporting order-to-cash operations across finance and cross-functional teams.
Responsibilities:
- Approve Sales Orders synced from Salesforce, ensuring accuracy against order forms
- Review invoicing before emailing customers and ensure tax compliance using Avalara
- Set up Placer as a vendor in third-party portals
- Upload e-invoices via customer procurement platforms such as Ariba and Coupa
- Upload tax exemption certificates to Avalara
- Assist with the billing email inbox and respond to internal and external inquiries
- Resolve billing and invoicing discrepancies
- Stratify collection activities to maximize cash receipts
- Issue dunning letters to overdue accounts
- Contact customers regarding overdue accounts and determine reasons for non-payment
- Disable platform access when payment is unlikely
- Issue credit hold notifications
- Recommend accounts for collection agency referral
- Recommend bad debt write-offs
- Maintain accurate records of customer interactions
- Perform ad hoc Accounting/Finance projects
- Coordinate with sales operations, customer success, deal desk, and other departments on billing and revenue inquiries
- Identify opportunities to improve or replace the Virtual Post Mail process
- Perform month-end reconciliation between Salesforce and NetSuite
- Provide documentation for internal and external audits
- Assist the technical accounting/revenue team with day-to-day activities
Requirements:
- AA Degree in Accounting or related field
- 2+ years experience with collections, invoicing, and/or accounts receivable
- Proficient in working with Salesforce and Netsuite
- Experience working with E-invoicing platforms such as Ariba, Coupa, etc.
- Proficiency with Google Workspace (Google Drive, Docs, Sheets, etc) and Microsoft Office applications
- Experience working with cross-functional teams and projects
- Able to proactively communicate effectively across departments in a remote environment and work towards deliverable deadlines
- Analytical problem-solving skills and a keen eye for detail
- Strong oral and written communication skills and customer service skills
- Understanding of the whole order to cash lifecycle from quote signing and contracting through collections
- Knowledge of tax platforms like Avalara or similar
Benefits:
- Fully remote
- Opportunity to join a rapidly growing company creating a new market
- Central and critical role at Placer.ai
- Work with, and learn from, top-notch talent
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