Admin Officer – Construction
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Job Description
Remote Admin Officer supporting construction project records, suppliers, reporting, and delivery workflows. Using Jira, CRM systems, and Microsoft Office for Australian and global client operations.
Responsibilities:
- Support project administration across multiple active projects
- Produce, collate, and distribute information using reports and dashboards
- Maintain accurate project records throughout the delivery lifecycle
- Assist the delivery team with general administrative tasks
- Engage with suppliers and subcontractors professionally and proactively
- Follow up outstanding information and documentation
- Maintain professional communication with external parties via phone and email
- Maintain project information records using Jira and associated systems
- Record and audit client and contractor communications
- Manage assigned tasks within CRM and task-management systems
- Support document processing and system updates
- Follow quality standards, procedures, and delivery processes
- Identify and escalate issues, delays, and risks
- Assist with agreed remedies and preventative measures
- Support audit readiness through complete documentation and communication trails
- Prepare basic reporting to maintain or improve service delivery
- Work toward delivery team KPIs and performance targets
- Fill administrative gaps within the delivery function
- Perform other role-specific duties as required
Requirements:
- Bachelor’s degree in Business Administration, Construction Management, Engineering, Information Systems, or a related discipline is preferred
- Previous experience in an administrative or support role, ideally within construction, engineering, technology, or a related industry
- Strong organisational skills with the ability to manage multiple tasks simultaneously
- Accurate IT skills and confidence working with structured systems and workflows
- Working knowledge of Microsoft Office, including Outlook, Word, and Excel
- Experience using CRM systems and task or ticket-management platforms (e.g. Jira) is desirable
- Good written and verbal communication skills, with confidence engaging suppliers and subcontractors
- Ability to process work efficiently while maintaining attention to detail
- Ability to follow defined processes, quality standards, and escalation pathways
- Ability to work both independently and collaboratively within a team environment
- Prior exposure to construction terminology or documentation is advantageous but not essential
Benefits:
- Permanent work-from-home setup
- Monday–Friday: 4:00 PM–1:00 AM or 5:00 PM–2:00 AM PHT (adjustments will be made for daylight saving time)
- HMO with 2 free dependents and medical reimbursements
- Government-mandated benefits
- Opportunities to work with leading companies in Australia, New Zealand, the United States, the United Kingdom and Europe
- Training programmes for career development
- Engaging company outings, team activities and wellness sessions
- Supportive, inclusive culture
- Dedicated managers focused on your growth and success
- Competitive pay and benefits
- Additional entitlements
- Structured career development programs
- Equal opportunity and inclusive workplace
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