Administrative Agent
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Job Description
Administrative Agent supporting member-file processing and client transactions for New Era Technology’s insurance services. Handling bilingual data entry, document cataloging, and validation remotely.
Responsibilities:
- Upload documents to member files
- Enter data into member files
- Generate barcodes to catalog documents
- Sort information relevant to members
- Evaluate received data to identify errors, inconsistencies, and omissions
- Meet productivity standards according to the learning curve
- Navigate various tools and validate transaction feasibility
- Assist with special projects as requested by a direct supervisor or team leader
- Perform other duties as assigned
- Support client transactions in the group life and disability sector of an insurance company
Requirements:
- High school diploma or equivalent
- User experience with good working knowledge of the Office Suite
- Comfortable with technology
- Good typing speed (speed and accuracy)
- Strong, clear and effective English and French written and verbal communication skills
- Fluency in French and English (spoken and written)
- Attention to detail and accuracy
- Exceptional time management and multitasking abilities
- Good organizational skills
- Analytical mindset
- Microsoft Word, Excel, Outlook, SharePoint, and PowerPoint
- Administrative experience: 1 year (preferred)
Benefits:
- Computer equipment provided
- No sales or solicitation
- 37.5 hours per week, Monday to Friday
- Dynamic work environment and great team
- Paid training
- Quick onboarding
- Two paid sick days (after 3 months of employment)
- Two weeks of vacation
- RRSP program (available after 6 months of employment)
- Paid holidays
- Group insurance (available after 3 months)
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