Advisor, Enterprise Clinical Performance and Operations
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Job Description
Advisor managing clinical performance and operations for Cigna Healthcare in a remote environment. Overseeing project delivery, stakeholder engagement, and performance reporting.
Responsibilities:
- Own end-to-end tracking and support delivery of various clinical program initiatives, managing scope, schedule, dependencies, risks, and outcomes from intake through closeout.
- Develop and maintain integrated project plans, roadmaps, and delivery artifacts to ensure clear accountability and on-time execution.
- Participate in cross-functional workgroups as a representative for enterprise clinical projects.
- Support the management of governance and delivery forums, including project kickoffs, status reviews, risk reviews, and retrospectives.
- Proactively manage risks, issues, and dependencies; drive mitigation strategies and timely resolution.
- Partner with stakeholders to manage scope changes and assess impacts to timelines, resources, and outcomes.
- Prepare concise, executive-ready reporting that communicates progress, risks, decisions required, and performance metrics.
- Support adoption and sustainability of delivered solutions through effective change management and continuous improvement.
- Prioritize needs across multiple projects simultaneously in a fast-paced, evolving environment.
- Partner closely with senior team leaders and staff to coordinate leadership priorities, team meeting cadence and management, communications, and key deliverables.
Requirements:
- Bachelor’s degree required; advanced degree (MPH, MBA, MHA) preferred.
- Minimum 4+ years of project or program management experience delivering complex, cross-functional initiatives.
- Demonstrated proficiency in core project management disciplines including planning, scheduling, risk management, dependency tracking, and change control.
- Strong stakeholder management and communication skills, including experience presenting to senior leaders.
- Excellent written and verbal communication skills, including preparation of executive-ready materials.
- Experience managing multiple concurrent projects in a matrixed environment.
- Proficiency with AI solutions for project management, along with project and collaboration tools such as Wrike, SharePoint, Microsoft Office, and/or Microsoft Project.
- Ability to operate effectively in ambiguity and drive execution with minimal direction.
Benefits:
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development
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