AI Automation Specialist
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Job Description
AI Automation Specialist designing and implementing AI-driven systems for USPS. Collaborating across teams to automate workflows and ensure data integrity with Postal tools and technologies.
Responsibilities:
- Create, configure, and deploy automated systems combining AI, machine learning, RPA bots, Microsoft Power Tools, Databricks, and Splunk
- Understand and analyze repetitive, time-consuming business processes to determine the recommended automation solution using Postal tools
- Write and update code, build custom scripts, integrate AI models into existing infrastructure such as Splunk, Databricks, ServiceNow, and Microsoft Power Tools
- Monitor and optimize automation performance, troubleshoot errors, and ensure system scalability
- Work with IT and CISO stakeholders to define key performance indicators (KPIs) and align automation with organizational goals
Requirements:
- 5+ years of experience specifically in automation/AI-related work
- Proficiency in scripting, Python, AND (Java, OR R)
- Experience with AI/ML libraries, low-code/no-code tools, Microsoft Power Tools, Splunk, Databricks, SharePoint, Okta automation, ServiceNow ticket generation, cloud platforms (AWS, GCP, Azure), AND a Robotic Process Automation (RPA) platform
- Ability to analyze large datasets using multiple tools to uncover patterns for process optimization; ability to analyze and troubleshoot complex data ingestion and parsing issues
- Knowledge of Business Process Management (BPM) and workflow optimization
- Bachelor’s degree in Computer Science, IT, a related field, OR 10 years of equivalent experience
- Exposure to network security or cybersecurity
- Must already have an active Secret clearance or Public Trust
Benefits:
- Medical, Dental, and Vision Insurance
- Holidays
- Paid Time Off (PTO)
- Life Insurance
- Short Term Disability
- Long Term Disability
- 401(k) Plans
- Career Development
- Certifications
- Training and Development
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