AI Product Manager, Business Analyst
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Job Description
AI Product Manager (Business Analyst) at Zing Health delivering AI and automation solutions. Bridging business needs and technical execution for improved healthcare operations and member experience.
Responsibilities:
- Manage the AI/automation intake process across business units (UM, CM, Provider Ops, MSR, Claims, etc.).
- Evaluate requests based on feasibility, ROI, risk, effort, and alignment with enterprise priorities.
- Facilitate working sessions with business leaders to create clear business requirements, user stories, process flows, and acceptance criteria.
- Maintain a prioritized backlog by quarter and track progress from idea ? prototype ? production.
- Coordinate testing, validation, and deployment activities with business stakeholders.
- Track delivery milestones, dependencies, risks, and cross-functional impacts.
- Work with technical teams to ensure delivery of prototypes, MVPs, and iterative enhancements.
- Provide regular updates to leadership and support change management and adoption.
Requirements:
- 3–6 years in business analysis, product management, or similar role.
- Experience managing backlogs, prioritization, and iterative delivery
- Experience working with cross-functional technology teams.
- Ability to translate business needs into clear, actionable requirements.
- Familiarity with AI/automation concepts (LLMs, workflows, bots, analytics).
- Exposure to platforms like Salesforce, Genesys, Azure Data Fabric/EDW, or Copilot is a plus.
- Understanding of healthcare payer operations is a strong advantage.
- Strong communication, facilitation, and problem-solving skills.
- High ownership and follow-through, and structured thinking
- Bachelor’s degree in Business, Healthcare Administration, Information Systems, Analytics, or related field.
Benefits:
- A competitive salary based on the market
- Medical, Dental, and Vision
- Employer-Paid Life Insurance
- 401(K) match up to 4%
- Paid-Time-Off
- Several supplemental benefits are available, including, but not limited to, Spouse Insurance, Pet Insurance, Critical Illness coverage, ID Protection, etc.
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