Business Analyst
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Job Description
Experienced OCM/Business Analyst enhancing clients' IT systems by integrating centralized database solutions. Working remotely while collaborating on process improvements and organizational change management.
Responsibilities:
- work as a part of the team to enhance the client's existing systems into a single solution by integrating a centralized database system
- eliminate duplicate and redundant data systems which would improve the tracking, regulation of licensing, compliance, and laboratory activities
- streamline services for consumers, support more robust reporting, such as real-time tracking of applicant, licensee and compliance performance measures
- assess and document existing business processes by leveraging experience with BPI methodologies
- conduct data and process analysis to identify inefficiencies, bottlenecks, and areas for improvement
- develop, recommend, and implement process improvement strategies to optimize performance including Business Process and Workflow diagrams
- identify data-driven insights to measure the effectiveness of process changes and drive sustainable improvements
- provide guidance and training to employees on process changes
- lead and support continuous improvement initiatives to drive operational efficiency across client organization
Requirements:
- within the last ten (10) years, must have at least five (5) years of experience applying analytical processes on IT projects
- within the last ten (10) years, at least three (3) years of applying analytical processes on IT projects experience must have been in business systems analysis and design
- must possess a Bachelor’s Degree
- within the last ten (10) years, must have five (5) years of experience supporting organizational change tied to IT system implementations
- must possess a current Prosci Organizational Change Management Certification
- within the last ten (10) years, must have a minimum one (1) year of experience with Accela Civic Platform or Accela licensing and enforcement modules
- within the last ten (10) years, background in business process mapping, future-state design, and stakeholder engagement
- within the last ten (10) years, experience working with licensing, enforcement, compliance, or regulatory staff
- within the last ten (10) years, ability to translate technical changes into operational impacts for end users.
Benefits:
- salary and benefits of the bigger companies
- flexible workplace
- great work-life balance
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