Application Support Specialist, Document Management System – DMS Administrator
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Job Description
DMS Administrator supporting and developing document management systems at NORDFROST. Responsible for ensuring smooth digital document processes and user support.
Responsibilities:
- Support, configuration and ongoing maintenance of the d.velop DMS environment
- Analysis of system incidents and long-term remediation of errors in the document management system
- Management of users, roles and permissions within the DMS
- Technical support and assistance to end users on all document management matters
- Integration of the DMS into existing IT systems such as ERP, email or SAP via interfaces and process chains
- Performing updates, patches and optimization of the system landscape
- Creation and maintenance of system documentation, process descriptions and user guides
- Conducting training and onboarding sessions for users on the document management system
Requirements:
- Completed IT training or a degree in Business Informatics / IT or a comparable qualification
- Professional experience in administration of DMS/ECM systems, ideally with d.velop documents (d.3ecm)
- Basic knowledge of Windows Server, SQL databases and Active Directory
- Structured, reliable working style and strong problem-solving skills
- Good communication skills when liaising with users and IT teams
- Very good German language skills, both written and spoken
Benefits:
- Remote work (onboarding in Schortens; afterwards, one week per quarter on-site with the team)
- 30 days of vacation
- Language training via Babbel
- Christmas and vacation bonus
- Employee benefits and discounts with more than 1,500 partners
- Company health insurance – annual health budget of €300
- Bicycle leasing through BusinessBike
- Exciting company and team events
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