AR Specialist
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Job Description
Home-based Accounts Receivable Specialist managing invoicing, reconciliations, and collections. Supporting DCX, a BPO serving growth-focused U.S. small and medium-sized businesses.
Responsibilities:
- Create and issue invoices to customers for goods and services rendered
- Receive and record customer payments through checks, credit cards, and electronic funds transfers
- Apply payments to customer accounts and ensure accurate allocation
- Evaluate customer creditworthiness and establish credit limits
- Monitor overdue accounts and follow up with customers through phone, email, or other communication methods
- Reconcile incoming payments with outstanding invoices and resolve discrepancies
- Analyze accounts receivable aging reports
- Build and maintain positive customer relationships by addressing inquiries and resolving payment issues
- Collaborate with the sales team to resolve payment-related issues and ensure timely revenue recognition
- Develop and implement collection strategies to reduce overdue accounts and minimize bad debt
- Perform ad hoc tasks aligned with the role
Requirements:
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field
- 1-3 years of Accounts Receivable and/or General Accounting experience, or equivalent
- Strong verbal, written, and English communication skills
- Ability to work overnight/graveyard shifts in Philippine time or within US operating hours
- Proficiency in most Microsoft Office Applications, databases, and accounting software
- Strong working knowledge using Excel, pivot tables, advanced formulas, etc.
- Proficiency in accounting software and tools, such as QuickBooks, SAP, or other relevant software
- Ability to build relationships with clients and internal departments
- Maintaining high accuracy in financial records and attention to detail in every aspect of the job
- CPA or CMA are a plus but not required
Benefits:
- Industry-leading salary packages
- Permanent work-from-home setup
- Company equipment provided
- Government Mandated Benefits Employer Share
- Internet stipends upon regularization
- HMO Coverage upon regularization (with an option to enroll as early as Day 1)
- PTO credits and service incentive leaves
- Major spring and winter company live events
- Monthly employee appreciation virtual events
- Company-provided career skills training courses
- A company culture focused on your personal and professional growth
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