Asesor de Atención al Cliente – Call center
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Job Description
Customer Service Advisor for Claro Postpago managing client inquiries and providing support. Requires remote work capabilities with a focus on quality service and performance metrics.
Responsibilities:
- Atender llamadas de clientes de Claro Perú
- Resolver consultas, solicitudes y brindar soporte
- Identificar oportunidades comerciales durante la atención
- Cumplir con los indicadores de calidad y productividad
Requirements:
- Experiencia mínima de 3 meses en Call Center
- Secundaria completa
- Disponibilidad para trabajar en modalidad remota
- Contar con PC o laptop con Windows 10, procesador Core i3 de 5.ª generación o superior
- Memoria RAM de 8 GB como mínimo
- Internet cableado de 50 Mbps o superior
- Audífonos con conexión USB
- Disponibilidad para asistir a la capacitación (OJT) presencial en Santa Anita
Benefits:
- Sueldo fijo de S/1,130
- Bono variable de hasta S/300
- Bono de bienvenida de S/200
- Bono de permanencia de S/300
- Capacitación remunerada
- Oportunidades de desarrollo profesional y línea de carrera
- Convenios corporativos
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