Assessment Specialist – Closed Captioning, FCC Compliance
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Job Description
Accessibility Assessment Specialist conducting FCC closed captioning compliance testing for television devices. Evaluating quality and usability while collaborating with cross-functional teams on remediation.
Responsibilities:
- Evaluate closed captions for accuracy, synchronicity, completeness, and placement.
- Test live, linear, and on-demand content as applicable.
- Identify caption timing, truncation, speaker attribution, and placement issues.
- Capture test evidence and document defects with clear reproduction steps and severity ratings.
- Assess accessibility and usability of caption display settings, including discoverability, customization options, consistency across apps and inputs, preview functionality, and interaction via standard remote controls.
- Develop and execute test plans mapped to FCC requirements, produce compliance assessment reports with remediation recommendations, validate fixes, and collaborate with QA, engineering, product, and compliance teams.
Requirements:
- 5+ years of experience in accessibility testing, QA, compliance testing, or video/TV device testing
- Hands-on experience evaluating closed captioning quality
- Strong understanding of FCC closed captioning principles (accuracy, synchronicity, completeness, placement)
- Experience testing physical TV devices using remote controls
- Ability to document findings clearly with supporting evidence
- Strong written communication and reporting skills
- Experience testing smart TVs, set-top boxes, or streaming devices (preferred)
- Familiarity with caption customization features and UI discoverability testing (preferred)
- Knowledge of CVAA or device-level accessibility requirements (preferred)
- Accessibility or QA certifications (CPACC, WAS, or similar) (preferred)
Benefits:
- TestPros, Inc. is an Equal Opportunity Employer.
- EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability.
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