Associate Implementation Consultant – Food & Nutrition
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Job Description
Associate Implementation Consultant at CBORD delivering on-site and remote implementations of foodservice solutions. Ensuring client satisfaction through training and best practice recommendations.
Responsibilities:
- Serve as the Subject Matter Expert (SME) in conducting both on-site and remote implementations
- Provide comprehensive training and share best practice recommendations
- Collaborate with internal and external team members to ensure client satisfaction
- Create detailed documentation, including agendas, status reports, and implementation plans
- Offer support and review operations to align with best practices
- Coordinate technical support as needed
- Achieve revenue and billable utilization targets
- Continuously develop and expand knowledge of CBORD systems and supporting tools
Requirements:
- Bachelor’s degree preferred, or 1 to 3 years of related experience in food production industry or food production training (kitchen and dietary experience)
- Formal education in professional development, experience in adult learning and/or Registered Dietitian/DTR (FNS products), CDM experience a plus
- Strong experience with relevant systems and proficiency in training and presenting
- Excellent writing, communication, interpersonal, and human relations skills
- Effective time management, decision-making, and organizational abilities
- Customer-first mindset with a professional appearance
- Intermediate proficiency with Microsoft Office suite
- Ability to manage stressful situations effectively
- Personal credit card with sufficient credit for ten days of travel expenses
Benefits:
- Flexible time off to include paid holidays and volunteer time
- Robust health, dental, and vision insurance plans on your first day of employment
- Comprehensive employee assistance program (EAP)
- Employer-paid life insurance/AD&D/short-term and long-term disability insurance
- Flexible spending account (FSA) or health savings account (HSA)
- Matched 401(k)
- Employee stock purchase plan
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