Associate – Insurance, Life
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Job Description
Insurance claims associate evaluating life and employee benefit claims at Genpact. Reviewing documentation, analyzing records, and ensuring compliant, accurate claim decisions.
Responsibilities:
- Review and assess employee benefit claims for eligibility based on policy terms and conditions
- Gather documentation from claimants, medical professionals, and other sources for claim evaluation
- Analyze medical records, employment history, and other information for quantitative and qualitative reviews
- Communicate claim updates and request additional information from claimants
- Collaborate with healthcare providers, employers, and other stakeholders to process claims accurately and promptly
- Maintain professional communication throughout the claims process
- Record and store claim documents accurately in workflow systems
- Prepare reports and claim summaries for internal review and decision-making
- Conduct regular audits of claims files
- Participate in training on policy, procedure, and regulatory changes
Requirements:
- Bachelor’s degree in Actuarial Science, Economics, Finance, Risk Management and Insurance, or a Master’s degree in Statistics
- Required skills: Critical Thinking, Fraud Management, Insurance, Life Insurance, Quality Management
- English language required; overall Advanced (C1) proficiency
- Must comply with industry regulations, company policies, and legal requirements
- Must maintain confidentiality and adhere to data protection regulations
- Los Angeles, California-based candidates are not eligible for this role
Benefits:
- Hands-on experience, mentorship, and world-class learning opportunities
- AI-powered transformation and innovation opportunities
- Values-driven culture built on integrity and inclusion
- Equal Opportunity Employer
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