Associate Support Analyst
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Associate Support Analyst assisting customers remotely in troubleshooting technical issues while collaborating with experienced team members. Ideal for those beginning their IT career.
Responsibilities:
- Ayudar a los clientes a solucionar problemas técnicos
- Proporcionar orientación y documentar casos
- Colaborar con miembros experimentados del equipo para brindar experiencias de soporte excepcionales
Requirements:
- Conocimiento básico de TI, solución de problemas de software o configuraciones de sistemas
- Mentalidad orientada al cliente
- Deseo de aprender y crecer en un entorno técnico
- Título en TI, Ciencias de la Computación o campo relacionado es un plus
- Experiencia en servicio al cliente o soporte técnico es deseable
- Familiaridad con sistemas de tickets, aplicaciones en la nube o sistemas operativos es un plus
Benefits:
- Apoyo en el desarrollo profesional
- Oportunidades de aprendizaje
- Trabajo en equipo con personal experimentado
Similar Jobs
Technical Support II
Technical Support II resolving Tier 1 hardware, software, network, and access issues for SAIC’s Judicial Branch Service Desk. Supporting customers through phone, email, and ticketing systems.
Technical Support Expert
Technical Support Expert supporting Twilio’s Programmable Messaging API and SMS application customers. Troubleshooting deliverability, debugging code, and resolving technical issues remotely from Colombia.
MACD Representative – VoIP Provisioning, Technical Support
VoIP provisioning representative managing hosted voice-service setup, porting, and documentation. Providing technical support for customer deployments using BroadWorks-based tools.
MACD Representative – VoIP Provisioning, Technical Support
VoIP provisioning representative configuring and activating customer voice services using BroadWorks-based tools. Managing porting, documentation, and technical support for hosted telecommunications customers.
MACD Representative – VoIP Provisioning, Technical Support
VoIP provisioning representative designing and activating customer voice services through BroadWorks-based tools. Managing porting, documentation, and technical support remotely from the Philippines.
MACD Representative – VoIP Provisioning, Technical Support
VoIP provisioning representative managing hosted customer voice services. Configuring, activating, documenting, and supporting telecommunications orders with customers and internal teams.
VoIP Provisioning & Technical Support Representative
MACD Representative provisioning and supporting hosted VoIP voice services. Managing number porting, technical requirements, and customer implementations remotely from the Philippines.
MACD Representative – VoIP Provisioning, Technical Support
MACD Representative provisioning and managing hosted VoIP customer voice services. Handling technical support, number porting, documentation, and cross-team implementation remotely from the Philippines.
MACD Representative – VoIP Provisioning, Technical Support
VoIP provisioning representative configuring hosted voice services and managing number porting. Supporting customers and teams remotely from the Philippines.
MACD Representative – VoIP Provisioning, Technical Support
VoIP provisioning representative configuring hosted voice services for customers. Managing porting, technical support, documentation, and BroadWorks-based provisioning tasks remotely from the Philippines.
MACD Representative – VoIP Provisioning, Technical Support
MACD Representative provisioning hosted VoIP voice services and managing number porting. Supporting customers, vendors, and internal teams from setup through installation.
MACD Representative – VoIP Provisioning, Technical Support
MACD Representative provisioning and managing hosted VoIP customer voice services. Handling porting, technical support, documentation, and cross-team coordination remotely in the Philippines.
MACD Representative – VoIP Provisioning, Technical Support
MACD Representative provisioning and managing hosted VoIP customer voice services. Coordinating porting, activation, documentation, and technical support across customers, vendors, and internal teams.
Bus Fleet Technical Support Engineer (m/f/d)
Ingenieur für technische Betreuung und Instandhaltung der Berliner Omnibusflotte bei BVG. Koordination von Fahrzeugherstellern, Werkstätten, Fehlerdiagnose und Garantieprozessen.
Technical Support Advisor II
Technical Support Advisor resolving hardware, software, and networking issues for PowerSchool’s cloud-based K-12 education platform. Supporting customers through phone, email, and chat.
Systems Support Engineer
Systems Support Engineer supporting Keeper’s cybersecurity software customers through technical troubleshooting and resolution analysis. Managing enterprise support cases across distributed environments on the night shift.
Lead UniData Software Support Engineer
Lead UniData engineer supporting Ferguson’s custom Trilogie ERP platform for Ferguson’s industrial and building-supply businesses. Resolving complex production issues and improving system reliability remotely across the United States.
Senior Analyst, Support Services
Senior support analyst providing phone, email, and chat support for Interwell Health’s kidney care management operations. Troubleshooting applications, connectivity, and EHR-related issues while coordinating escalations.
Technical Support Engineer
Technical Support Engineer supporting BeyondTrust’s cybersecurity SaaS and identity security products. Troubleshooting enterprise customer issues across Windows, Linux, networking, cloud, and directory technologies.
Technical Support Engineer
Technical Support Engineer supporting Twilio’s communications platform and APIs. Resolving complex customer issues across technical support channels from Ireland.