Banking Technical Policies & Procedures Analyst/Writer
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Job Description
Banking Technical Procedure Writer responsible for developing clear banking documentation. Collaborating with teams to ensure compliance and clarity in banking processes and procedures.
Responsibilities:
- Develop, write and revise policies and procedures, workflow guides, and policy documents for various banking operations.
- Collaborate with internal stakeholders to gather information and clarify process details.
- Ensure all documentation meets regulatory, legal, and organizational standards.
- Translate complex banking concepts into clear, concise instructions for diverse audiences.
- Translate meeting discussion notes into an internal communication or a comprehensive policy and/or procedure.
- Analyze existing procedures to identify gaps, inconsistencies, or conflicts and take appropriate action to resolve them.
- Create, update, and maintain various job aids and reference materials.
- Establish and follow an approval process for bank policies and procedures by managing review cycles on behalf of the department or business unit.
- Issue published document change announcements.
- Maintain version control and update documentation as processes evolve.
Requirements:
- Proven experience in technical writing, preferably within the banking or financial services industry.
- Strong knowledge of banking procedures, compliance, and regulatory requirements.
- Excellent written and verbal communication skills.
- Proficiency with documentation tools and software (e.g., MS Word, SharePoint).
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