Part-Time Writer – Sales, CSM, Web Copy
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Job Description
Part-time writer creating sales, customer success, and web copy for CWILL's Shopify retention software. Producing partner assets, onboarding guides, product pages, and occasional case studies.
Responsibilities:
- Create sales and partner assets, including one-pagers, outreach copy, and agency and partner materials
- Write customer success materials, including onboarding content, customer-facing guides, and event and speaking collateral
- Write and update web copy for product and supporting pages
- Produce occasional case studies using interviews and provided source material
Requirements:
- US-native English writer
- Ability to make technical products sound plain and human
- Comfortable writing B2B copy for a merchant audience
- Ability to distinguish store-owner priorities from marketing-team assumptions
- Verifies claims against sources and accurately handles customer results and product details
- Self-directed and able to work with limited day-to-day supervision in a part-time, largely asynchronous role
- Willing to write to an existing voice rather than a personal writing style
- Experience with Shopify, ecommerce, or B2B SaaS is helpful but not required
- Familiarity with post-purchase or retention tooling is helpful but not required
Benefits:
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Work From Home
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