Operations Manager
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Job Description
Operations Manager overseeing field operations and performance for Professional Transportation Inc. leading multiple locations and ensuring safety and service standards.
Responsibilities:
- Promote and practice safety awareness using the Positive Safety Culture safety model.
- Educate and instruct all employees on the completion of all required paperwork and related deadlines.
- Coach drivers on events recorded through the DriveCam technology.
- Ensure safety performance of the region / branches through strict adherence to all safety policies and procedures.
- Responsible for providing information and pictures of any PTI accident to the Safety and Risk departments.
- Conduct safety meeting as needed and encourage staff to be a part of the local safety committee.
- Complete driver observations, including ride-along road tests both initially, annually, and as needed.
- Support the process to recruit, select, train, and retain a quality driver workforce.
- Support pre-employment, reasonable suspicion, and random drug and alcohol tests.
- Maintain a staffing level based upon business goals to meet the needs of the customer.
- Maintain the OTR and DYV schedules.
- Utilize the staffing tools provided and build relationships within the local community.
- Providing supervision and coaching to all employees.
- Oversight and responsibility for branch expenditures; monitor and control expenses.
- Properly train and monitor all employees on the operational technology, equipment, and compliance of required paperwork.
- Be prepared to take trips as needed at the direction of your Supervisor.
- Ensure all trips and work are completed accurately, timely, and professionally.
- Conduct coaching, discipline, and/or employment separation processing as necessary.
- Communicate with the Dispatch department to ensure all trips are covered.
- Communicate with the Payroll Department of any issues brought to your attention of your staff.
- Monitor and evaluate the performance of the drivers through physical observations and the use of available technology.
- Ensure all drivers are scheduled and work within their Hours of Service (HOS).
- Partner effectively with the Driver Support Center (DSC).
- All vehicles are to be maintained per instructions by the Fleet Department.
- Complete vehicle compliance inspections as required.
- Follow the vehicle maintenance and repair policy provided by the Fleet Department.
- Track the status and availability of all out of service “OOS” and “available” vehicles to include; and when necessary, rental vehicles.
- Update vehicle counts as required by Fleet Department or Director of Operations.
Requirements:
- Associate or Bachelor’s degree (preferred)
- Minimum of 1+ year of supervisory or management experience
- Excellent communication and organizational skills
- Proficiency with Microsoft Office products
- Proficient in all PTI used software such as DriveCam, Trimble, and Crew
- Have a valid state driver’s license issued by the state of proposed employment
- Have at least 5 years of verifiable driving experience
- Must live within 30 minutes of the branch location
- Must be able to read, write, and converse in English
- Must be able to use a GPS/Technology System, read and understand roadmaps
- Must maintain a cell phone and keep PTI updated with current phone number
- Ability to lift and pull up to 15 pounds
- Must be able to climb in and out of the vehicle
- Must be able to bend to inspect the undercarriage of a vehicle and tires
- Must be able to manually open and close all doors and hatches on the vehicle
- Ability to sit for extended periods of time when driving, which may be required
- Must be able to perform the essential functions of the job with or without reasonable accommodation
Benefits:
- Multiple health insurance plan options
- Paid vacation time
- 401(K) retirement
- On the job training
- Discounted cell phone plans for Verizon and AT&T
- Room for growth and advancement within the company
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